Food Service Supervisor

Job summary

Supervise, coordinate, and train food service staff, and establish work schedules and methods to meet operational needs. Estimate ingredients and supplies, maintain records and reports, ensure food and service quality, and address customer concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Noisy Work setting Food service establishment Fast food outlet or concession Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Walking Personal suitability Efficient interpersonal skills Excellent oral communication Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Supervise, coordinate, and train food service staff, and establish work schedules and methods to meet operational needs. Estimate ingredients and supplies, maintain records and reports, ensure food and service quality, and address customer concerns.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 1 to less than 2 years of experience. The role requires effective interpersonal and oral communication skills, teamwork, and the ability to work in a fast-paced, noisy environment under pressure and tight deadlines.

Listed skills

• Teamwork · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Sanitation · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food Preparation
• Food Portioning
• Sanitation
• Food Safety
• Inventory Estimation
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Report Preparation
• Interpersonal Communication
• Oral Communication
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

More jobs from Subway Sandwiches