Unit Clerk - Odette Cancer Centre Chemotherapy Department - Casual - 2026-18709 (2026-18709)

Original job posting

Coordinate clerical and patient-care support services in the Chemotherapy Department, including reception, appointment scheduling, responding to enquiries, and coordinating physician orders. Prepare patient lists, retrieve and scan chemotherapy consents, order supplies, and provide cross-trained relief coverage.

Job details

Summary Of Duties Co-ordinates the patient care support services within the Chemotherapy Department (Systemic Therapy Program) at the Odette Cancer Centre. As an integral part of the health care team and front-line staff, responsibilities include: Providing a broad range of clerical, appointment and receptionist services; Responding to general enquiries; Scheduling outpatient tests and procedures required by the oncologists; Coordinating and scheduling electronic physician orders including chemotherapy appointments with applicable software; Preparing and delivering next day patient lists to chemotherapy nursing staff; Responsible for retrieving completed chemotherapy consents and scanning into applicable computer software; Ordering supplies; and Providing relief coverage and support services within the department. Unit Clerks will be cross-trained to function effectively in the various clerical duties within the Chemotherapy Department. Qualifications/Skills Requires the completion of one year of Community College or equivalent education Minimum one year of administrative/business experience required in a health care setting preferred Proven accurate keyboarding (minimum net 40 w.p.m. OR net data entry 106 k.p.m. Knowledge of Medical Terminology preferred Proficiency with MS Office (Outlook, Word and Excel) as well as working knowledge of in-house computer software (e.g. Excelicare, E-sheet, EPR, and CHARM) required Demonstrated excellent customer service/patient-focused approach required Ability to prioritize, organize and follow-through on multiple demands with strong time management skills; attentive and flexible to multiple tasks and timelines required Demonstrated excellent interpersonal and communication skills oral, written and comprehension Tact and diplomacy in handling and dealing with confidential information; sensitivity working with oncology patients and family essential Requires well-developed interpersonal and team skills in a fast-paced work environment. Demonstrated ability to work collaboratively with interprofessional staff members and external stakeholders as required via telephone and email

What you’ll do

Coordinate clerical and patient-care support services in the Chemotherapy Department, including reception, appointment scheduling, responding to enquiries, and coordinating physician orders. Prepare patient lists, retrieve and scan chemotherapy consents, order supplies, and provide cross-trained relief coverage.

Requirements

Requires one year of community college or equivalent education and at least one year of administrative or business experience, preferably in a healthcare setting. Candidates need accurate keyboarding or data-entry skills, proficiency with Microsoft Office and relevant in-house systems, strong communication and organizational abilities, and a patient-focused, collaborative approach.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Appointment Scheduling
• Patient Service
• Medical Terminology
• Keyboarding
• Data Entry
• Microsoft Office
• Electronic Health Records
• Chemotherapy Scheduling
• Communication
• Time Management
• Organization
• Confidentiality
• Teamwork
• Interpersonal Skills
• Customer Service

Job areas

• Healthcare
• Administrative
• Customer Service & Support