Fulfillment Center Supervisor

Job summary

Lead and supervise a team of 15–20 associates while overseeing receiving, storage, picking, shipping, inventory accuracy, and daily fulfillment center performance. Maintain safety and quality standards, monitor KPIs, coordinate dispatch, and implement process improvements to increase efficiency and reduce costs.

Job details

Join Our Team Build your career in logistics and help shape the future of fulfillment. We're looking for passionate people who want to make an impact. Fulfillment Center Supervisor Fulfillment Center Operations August 18, 2024 Lead our fulfillment center team as a Fulfillment Center Supervisor, overseeing daily operations and ensuring efficient fulfillment processes. Full Time Mississauga, ON $55k-65k Position Overview We are looking for an experienced and motivated Fulfillment Center Supervisor to lead our fulfillment center operations team. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about operational excellence. Primary Responsibilities Team Leadership Supervise and lead a team of 15-20 fulfillment center associates Conduct daily team meetings and safety briefings Provide coaching, training, and performance feedback to team members Schedule and coordinate staff assignments to meet operational demands Foster a positive and productive work environment Operations Management Oversee daily fulfillment center operations including receiving, storage, picking, and shipping Ensure adherence to standard operating procedures and safety protocols Monitor productivity metrics and implement improvements to meet KPIs Coordinate with transportation team for efficient loading and dispatch Manage inventory accuracy and cycle counting programs Quality & Safety Maintain high standards of accuracy and quality in all fulfillment center operations Enforce safety regulations and conduct regular safety inspections Investigate and report any workplace incidents or safety concerns Ensure compliance with OSHA regulations and company safety policies Lead safety training initiatives and promote safety awareness Process Improvement Identify opportunities to streamline fulfillment center processes Implement best practices to improve efficiency and reduce costs Collaborate with IT team on fulfillment center management system optimization Participate in continuous improvement projects and lean initiatives Analyze operational data to identify trends and improvement opportunities Required Qualifications Experience & Education High school diploma or equivalent required 3-5 years of fulfillment center operations experience Minimum 2 years of supervisory or team leadership experience Experience with fulfillment center management systems (WMS) Forklift certification preferred Leadership Skills Proven ability to lead and motivate teams Strong communication and interpersonal skills Conflict resolution and problem-solving abilities Experience with performance management and employee development Ability to work effectively in a diverse, multicultural environment Technical Competencies Proficiency with WMS and inventory management systems Knowledge of fulfillment center equipment and material handling procedures Understanding of shipping and receiving processes Basic computer skills including Microsoft Office Familiarity with barcode scanning systems Physical Requirements Ability to lift up to 50 pounds occasionally Comfortable working in a fulfillment center environment Ability to stand and walk for extended periods Capability to work in varying temperatures Available to work flexible hours including overtime when needed What We Provide Compensation Package Competitive salary: $55,000 - $65,000 annually Performance-based annual bonus opportunity Comprehensive benefits package including health, dental, and vision Company-paid life insurance and disability coverage Employee assistance program Career Development Clear advancement opportunities within the organization Leadership development programs Cross-training opportunities in different departments Tuition reimbursement for relevant education Professional development budget Work Environment State-of-the-art fulfillment center facility with modern equipment Strong safety culture with comprehensive training programs Collaborative team environment Employee recognition programs Company-sponsored team building activities Why Choose Supership? At Supership, we believe our employees are our greatest asset. We're committed to providing a workplace where you can grow your career while making a meaningful impact on our operations. Our Culture Emphasis on safety, quality, and continuous improvement Open communication and collaborative decision-making Recognition and rewards for outstanding performance Commitment to work-life balance Diverse and inclusive workplace Growth Opportunities Potential advancement to Operations Manager roles Cross-functional training opportunities Leadership mentorship programs Internal promotion preference Support for professional certifications Application Process We encourage applications from experienced fulfillment center professionals who are ready to take on a leadership role in a growing organization. To Apply, Please Submit Current resume highlighting relevant fulfillment center and supervisory experience Cover letter describing your leadership philosophy and fulfillment center management experience References from previous supervisors or colleagues Selection Process Initial resume and cover letter review Phone interview with HR In-person interview with Operations Manager Facility tour and team introduction Background check and reference verification Important Dates Application Deadline: Open until filled Interviews Begin: Immediately Target Start Date: Within 2 weeks of offer acceptance Supership is committed to employment equity and encourages applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Need help? Not sure exactly what we're looking for or just want clarification? We'd be happy to chat with you and clear things up for you. Anytime Chat with us We're waiting to help you every Monday-Friday from 9 am to 5 pm EST easily. Give us a call Give us a ring at (+088-234-567-90). Every monday-friday from 9 am to 5 pm. Email Us Drop us an email at careers@supership.to and you'll receive a reply within 24 hours. Apply for this position Your Name Enter Email Your Comment I agree to the mthemeus privacy policy*

What you’ll do

Lead and supervise a team of 15–20 associates while overseeing receiving, storage, picking, shipping, inventory accuracy, and daily fulfillment center performance. Maintain safety and quality standards, monitor KPIs, coordinate dispatch, and implement process improvements to increase efficiency and reduce costs.

Requirements

Requires a high school diploma or equivalent, 3–5 years of fulfillment center operations experience, and at least 2 years of supervisory or team leadership experience. Candidates should have WMS and inventory system proficiency, strong leadership and communication skills, and the ability to meet the physical and flexible scheduling demands of the role; forklift certification is preferred.

Benefits

• Performance-Based Annual Bonus
• Health Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Disability Coverage
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development Budget

Listed skills

• Team Leadership · Preferred
• Inventory management · Preferred
• Safety Compliance · Preferred
• Quality Control · Preferred
• Process Improvement · Preferred
• Forklift operation · Preferred
• Data analysis · Preferred
• Conflict Resolution · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Fulfillment Center Operations
• Warehouse Management Systems
• Inventory Management
• Staff Scheduling
• Performance Management
• Safety Compliance
• Quality Control
• Process Improvement
• Lean Initiatives
• Shipping and Receiving
• Forklift Operation
• Data Analysis
• Conflict Resolution
• Microsoft Office
• Barcode Scanning

Job areas

• Logistics
• Management & Leadership
• Transportation
• Security & Safety

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