Quality Assurance Manager

Job summary

Manage the Quality Assurance and Stores departments, maintain the company’s Quality Assurance Program, and ensure maintenance activities comply with aviation regulations and company procedures. Plan and document internal audits, coordinate external audits and inspections, address compliance issues through corrective actions, and maintain accurate records.

Job details

Quality Assurance Manager (QAM) - Rotational About The Role We are seeking an experienced Quality Assurance Manager (QAM) to oversee the Quality Assurance and Stores functions and personnel. This role will also oversee internal and external audit activities and help maintain a strong culture of quality and regulatory compliance. Key Responsibilities Manage and oversee the Quality Assurance and Stores departments. Ensure maintenance activities comply with Transport Canada regulations, CARs, Airworthiness Directives, and company procedures. Maintain and monitor the company's Quality Assurance Program. Plan, conduct, and document internal audits. Support and coordinate external audits and regulatory inspections. Identify quality and compliance issues and ensure appropriate corrective actions are implemented. Maintain accurate quality and audit records. Work closely with maintenance and operational teams to promote quality and regulatory compliance. Ensure audit activities are completed according to approved schedules and manuals. Stay current with changes to Transport Canada regulations and aviation requirements. Qualifications & Requirements Certificate, diploma, or technical training in aviation, maintenance, quality, or a related field. 3-5 years of aviation industry experience. 2+ years of internal audit experience preferred. Experience supporting external audits preferred. Strong knowledge of Canadian Aviation Regulations (CARs) and Transport Canada processes. Experience with Quality Assurance / Quality Control (QA/QC) and quality management. Strong understanding of aviation maintenance and regulatory compliance. Proficiency with Microsoft Office, Google Workspace, Adobe, and aviation/quality management software. Strong organizational, communication, and leadership skills. Must be legally entitled to work in Canada.

What you’ll do

Manage the Quality Assurance and Stores departments, maintain the company’s Quality Assurance Program, and ensure maintenance activities comply with aviation regulations and company procedures. Plan and document internal audits, coordinate external audits and inspections, address compliance issues through corrective actions, and maintain accurate records.

Requirements

Requires a certificate, diploma, or technical training in aviation, maintenance, quality, or a related field, along with 3–5 years of aviation industry experience. Candidates should have strong knowledge of Canadian Aviation Regulations and Transport Canada processes, QA/QC and aviation maintenance compliance experience, and strong organizational, communication, and leadership skills; internal audit and external audit experience are preferred.

Listed skills

• Quality assurance · Preferred
• Quality Control · Preferred
• Regulatory Compliance · Preferred
• Leadership · Preferred
• Communication · Preferred
• Organization · Preferred
• Microsoft Office · Preferred
• Google Workspace · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Quality Assurance
• Quality Control
• Internal Auditing
• External Audit Support
• Regulatory Compliance
• Aviation Maintenance
• Canadian Aviation Regulations
• Transport Canada Regulations
• Corrective Actions
• Audit Documentation
• Quality Management
• Leadership
• Communication
• Organization
• Microsoft Office
• Google Workspace

Job areas

• Management & Leadership
• Transportation
• Engineering
• Trades

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