Ready Mix Operations Manager

Kitimat, BC
On-site
Posted Oct 17, 2026
1 position

$140,000–$160,000 / year

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Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Oversee ready-mix concrete production and delivery, coordinating plant operations, dispatch, logistics, fleet, materials, maintenance, quality, and workforce to meet customer and project requirements. Lead operational teams, maintain safety and quality standards, manage customer and supplier coordination, and address changing production demands and service issues.

Job details

About The Role This role is responsible for overseeing day-to-day ready-mix concrete operations, including production, dispatch, logistics, fleet coordination, quality control, maintenance, safety, and workforce management. The successful candidate will ensure concrete is produced and delivered safely, efficiently, on schedule, and in accordance with customer specifications and contractual requirements. This is an operational leadership position requiring strong technical knowledge of ready-mix concrete, effective team management, and the ability to coordinate multiple projects and changing production demands in a fast-paced environment. Key Responsibilities Operations & Concrete Supply Oversee daily concrete production and delivery operations to meet customer requirements and project schedules. Coordinate plant production, dispatch, trucking, materials, labour, maintenance, and quality control. Plan for major concrete pours and periods of high production demand. Monitor upcoming pour schedules and anticipate operational challenges before they affect delivery commitments. Maintain effective operational and cost controls while ensuring reliable service. Production Planning & Logistics Coordinate concrete supply requirements across multiple contracts, customers, and projects. Translate project forecasts into requirements for plant capacity, trucks, drivers, operators, materials, and staffing. Ensure adequate supplies of cementitious materials, aggregates, admixtures, fuel, and other essential inputs. Coordinate with suppliers and internal teams to minimize supply-chain disruptions. Monitor fleet and equipment availability and schedule maintenance to minimize operational downtime. Quality Control & Compliance Ensure concrete production meets approved mix designs, customer specifications, project requirements, and applicable standards. Work closely with Quality Control personnel to maintain consistent production and product performance. Ensure batching, testing, and production procedures are followed. Communicate special mix requirements and specification changes to relevant operational teams. Leadership & Workforce Management Lead and support plant supervisors, batch plant operators, dispatch personnel, drivers, and other operational employees. Establish clear expectations for safety, quality, productivity, customer service, and accountability. Coordinate workforce scheduling, recruitment, training, performance management, and employee development. Foster teamwork, employee engagement, and effective communication across departments. Support succession planning and identify opportunities to develop team capabilities. Customer & Project Coordination Serve as the primary operational contact for significant concrete supply matters. Maintain regular communication with contractors, project teams, construction managers, and customers. Participate in project planning, coordination, and look-ahead meetings. Communicate production capacity, delivery capabilities, scheduling changes, and operational constraints. Resolve service issues promptly while maintaining positive customer relationships. Health, Safety & Environment Promote a strong safety culture and ensure compliance with company HSE policies and applicable requirements. Monitor safety performance and support established safety objectives. Lead by example in toolbox talks, corrective actions, and safe work practices. Work with safety personnel and management to identify risks and implement improvements. Qualifications & Experience 5-10 years of industry experience in a supervisory position, or an equivalent combination of technical education and industry experience. Strong technical knowledge of ready-mix concrete production, concrete equipment, and construction methods. Experience operating and maintaining ready-mix concrete equipment. Previous experience leading or supervising operational teams. Understanding of concrete production planning, dispatch, logistics, fleet coordination, and quality requirements. Strong computer skills, including MS Office and dispatching software. Excellent communication, organizational, analytical, and problem-solving skills. Ability to manage competing priorities, respond to changing operational demands, and work independently. Demonstrated ability to build effective working relationships with employees, customers, suppliers, and project teams. What We're Looking For The ideal candidate is a hands-on operational leader who combines technical concrete knowledge with strong people-management skills. They are proactive, organized, safety-focused, and capable of coordinating complex production and delivery requirements while maintaining high standards of quality and customer service. Working Conditions Based in Kitimat, BC, with travel to other business units or corporate offices as required. Must comply with applicable workplace safety requirements and pre-employment drug and alcohol testing. Personal protective equipment may be required depending on work activities.

What you’ll do

Requirements

Requires 5–10 years of industry experience in a supervisory role, or an equivalent combination of technical education and industry experience, along with strong knowledge of ready-mix concrete production, equipment, and construction methods. Candidates should have operational team leadership experience, familiarity with planning, dispatch, logistics, fleet and quality requirements, strong computer and communication skills, and the ability to manage competing priorities.