Senior Manager, Project Delivery

Job summary

The Senior Manager oversees project delivery, including managing deployment schedules, budgets, and cross-functional teams to ensure operational excellence. They are responsible for identifying risks, resolving deployment issues, and continuously improving processes to align with strategic business initiatives.

Job details

JOB DESCRIPTION Compensation 93,500.00 - 175,400.00 CAD Annual Purpose The Senior Manager, Project and Operations drives execution excellence through disciplined project management, proactive risk and issue management, and efficient stakeholder communication. This role oversees project timelines, scope, budgets, and quality, ensuring alignment with strategic priorities and operational standards. The position requires strong organizational, analytical, and leadership skills to manage cross-functional teams, optimize processes, and support operational performance improvement across Canada Business Technology initiatives. Responsibilities Manage deployment schedules, resources, and budgets to ensure timely and cost-effective project completion. Manage program budgets, forecasts, and financial tracking. Coordinate with cross-functional teams, including development, operations, and quality assurance, to ensure smooth deployment processes. Identify and mitigate risks associated with deployments. Troubleshoot and resolve deployment issues as they arise. Continuously improve deployment processes and methodologies. Monitor and report on deployment metrics and performance. Ensure compliance with industry standards and regulatory requirements. Develop and maintain deployment documentation and procedures. Provide training and support to team members on deployment processes and tools. Skills Excellent communication and interpersonal abilities. Demonstrated ability to coach, mentor, and develop team members. Proficiency in deployment methodologies and tools. Analytical and problem-solving skills. Ability to manage multiple projects in a fast-paced environment. Experience with budget management and financial analysis. Certifications Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile certifications (e.g., Certified ScrumMaster, PMI-ACP), or equivalent certifications are preferred. Education Bachelor's degree in Business Administration, Information Technology, or a related field. Experience 7+ years of relevant experience, including at least 2 years of people leadership experience with direct reports. Previous experience coaching, mentoring, and developing employees is preferred. Rémunération 93 500,00 $ à 175 400,00 $ CA par année Objectif du poste Le ou la gestionnaire principal(e), Projets et opérations, veille à l’excellence de l’exécution grâce à une gestion rigoureuse des projets, à une gestion proactive des risques et des enjeux, ainsi qu’à une communication efficace avec les parties prenantes. Cette personne supervise les échéanciers, la portée, les budgets et la qualité des projets, en veillant à leur harmonisation avec les priorités stratégiques et les normes opérationnelles. Le poste exige de solides compétences en organisation, en analyse et en leadership afin de coordonner des équipes interfonctionnelles, d’optimiser les processus et de contribuer à l’amélioration du rendement opérationnel dans le cadre des initiatives technologiques de l’unité d’affaires canadienne. Responsabilités Gérer les calendriers de déploiement, les ressources et les budgets afin d’assurer la réalisation des projets dans les délais prévus et de manière rentable. Gérer les budgets des programmes, les prévisions financières et le suivi des dépenses. Coordonner les activités des équipes interfonctionnelles, notamment celles du développement, des opérations et de l’assurance qualité, afin d’assurer le bon déroulement des déploiements. Cerner les risques liés aux déploiements et mettre en œuvre des mesures d’atténuation. Diagnostiquer et résoudre les problèmes de déploiement au fur et à mesure qu’ils surviennent. Améliorer continuellement les processus et les méthodes de déploiement. Surveiller les indicateurs de déploiement et de rendement, et produire des rapports à leur sujet. Veiller au respect des normes de l’industrie et des exigences réglementaires. Élaborer et tenir à jour la documentation et les procédures de déploiement. Offrir de la formation et du soutien aux membres de l’équipe concernant les processus et les outils de déploiement. Compétences Excellentes aptitudes en communication et en relations interpersonnelles. Capacité démontrée à encadrer, à accompagner et à faire progresser les membres de l’équipe. Maîtrise des méthodes et des outils de déploiement. Solides compétences en analyse et en résolution de problèmes. Capacité à gérer plusieurs projets simultanément dans un environnement dynamique où les activités se déroulent à un rythme soutenu. Expérience en gestion budgétaire et en analyse financière. Certifications Les certifications suivantes sont considérées comme des atouts : Professionnel en gestion de projet (PMP), Associé certifié en gestion de projet (CAPM), certifications en méthodes agiles (p. ex., Certified ScrumMaster ou PMI-ACP) ou certifications équivalentes. Formation Baccalauréat en administration des affaires, en technologies de l’information ou dans un domaine connexe. Expérience Plus de 7 ans d’expérience pertinente, dont au moins 2 ans en gestion de personnel, avec des employés relevant directement de la personne titulaire du poste. Une expérience préalable en accompagnement, en mentorat et en développement des compétences des employés constitue un atout. Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities. At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together. COMPANY OVERVIEW Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. Our Purpose: Connecting the world to share food and care for one another Our Mission: Delivering success for our customers through industry-leading people, products and solutions Our Identity: Together we define our future of foodservice and supply chain Here’s a sample of the many benefits Sysco colleagues enjoy: Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups (*benefits may vary based on location or bargaining unit) ADDITIONAL INFORMATION This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team. This Job Requisition is for an existing vacancy.

What you’ll do

The Senior Manager oversees project delivery, including managing deployment schedules, budgets, and cross-functional teams to ensure operational excellence. They are responsible for identifying risks, resolving deployment issues, and continuously improving processes to align with strategic business initiatives.

Requirements

Candidates must possess at least 7 years of relevant experience, including a minimum of 2 years in a leadership role with direct reports. A bachelor's degree in Business Administration, Information Technology, or a related field is required, along with strong analytical and project management skills.

Benefits

• Health insurance
• Dental insurance
• Health care spending account
• Wellness account
• Short-term disability
• Long-term disability
• Life insurance
• Parental leave plan
• Company pension plan
• Group RRSP
• TFSA
• Employee and family assistance
• Stock purchase plan
• Maple virtual care
• Unlimited on-line learning
• Product discounts
• Preferred vendor discounts

Listed skills

• Project management · Preferred
• Risk Management · Preferred
• Process Improvement · Preferred
• Problem solving · Preferred
• Coaching · Preferred
• Regulatory Compliance · Preferred
• Performance Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• Risk management
• Stakeholder communication
• Budget management
• Financial forecasting
• Cross-functional leadership
• Deployment methodologies
• Process improvement
• Analytical skills
• Problem-solving
• Coaching
• Mentoring
• Strategic planning
• Regulatory compliance
• Performance reporting
• Employment Equity
• Budget Management
• Operational Performance Management
• Stakeholder Communications
• Industry Standards
• Supply Chain
• Issue Management
• Agile Certification
• Strategic Prioritization
• Strong Work Ethic
• Financial Tracking
• Budgeting
• Business Administration
• Business Technologies
• Certified Associate In Project Management
• PMI Agile Certified Practitioner
• Communication
• Information Technology
• Food Services
• Dental Health
• DevOps
• Financial Analysis
• Forecasting
• Leadership
• Problem Solving
• Project Management
• Mentorship
• Operations
• Project Management Professional Certification
• Purchasing
• Quality Assurance
• Timelines
• Troubleshooting (Problem Solving)
• Certified Scrum Master

Job areas

• Management & Leadership
• Technology
• Logistics
• Finance & Accounting
• Project Delivery Manager
• Technical Program Manager
• Policy and Planning Managers
• Managers, All Other

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