Senior Benefits Associate - Westland Benefits

Job summary

The Senior Benefits Associate will manage day-to-day administration for group benefits clients and act as a liaison between clients, advisors, and insurance carriers. They will also support renewals, prepare client-facing materials, and provide training and coaching to junior team members.

Job details

We're searching for a Senior Benefits Associate. Are you searching for new possibilities? Westland Insurance Group Ltd. is growing, and we're looking for a collaborative and detail-oriented professional to join our Group Benefits division as a Senior Benefits Associate at our office in Mississauga, ON. In this role, you will support the day-to-day administration and maintenance of group benefits clients, work closely with Benefits Advisors, and provide training and coaching to junior team members while delivering exceptional client service. This role will be hybrid. Expected Compensation: The expected hiring range for this role is $49,600 to $62,000 based on a 37.5-hour work week. Actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity. Reason for Vacancy: This posting is to fill a current vacancy on our team. Discover what’s possible, with Westland. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us. Why you'll love Westland: An open, flexible and welcoming workplace Plenty of opportunities to grow and learn Autonomy to drive your own success Be part of our inclusive culture, alongside an extraordinarily talented community with diverse backgrounds A total rewards program that supports your financial, physical, and mental wellbeing Flexible paid Values Days to celebrate days important to you Paid Volunteer Days through Amplifying Communities Why we’ll love You: 2-3 years of experience in a Benefits Associate or similar role Experience supporting group life, health, dental, and pension plans Strong administrative, organizational, and time management skills Excellent communication and interpersonal skills Proficiency with Microsoft Office, including Word, Excel and Powepoint Post-secondary education or insurance industry experience is an asset Once here, you'll: Support Senior Benefits Consultants and advisors with client service, renewals, and administrative activities Act as a liaison between clients, advisors, and insurance carriers to respond to inquiries and resolve issues Manage the day-to-day administration and maintenance of group benefits client accounts Coordinate group benefit renewals, client documentation, signatures, and submissions Prepare presentations, reports, and other client-facing materials using Excel and PowerPoint Support market reviews, carrier comparisons, and Individual Life, Health & Dental quoting activities Train and coach new team members while supporting compliance and licensing activities As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These tools aren't used to make any hiring decisions throughout our recruitment process. #LI-AA1 #LI-Hybrid Want to get to know each other better? Send your resume our way. You belong here We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation. At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca

What you’ll do

The Senior Benefits Associate will manage day-to-day administration for group benefits clients and act as a liaison between clients, advisors, and insurance carriers. They will also support renewals, prepare client-facing materials, and provide training and coaching to junior team members.

Requirements

Candidates should have 2-3 years of experience in a benefits-related role with knowledge of group life, health, dental, and pension plans. Strong administrative, organizational, and communication skills, along with proficiency in Microsoft Office, are required.

Benefits

• Total rewards program
• Flexible paid Values Days
• Paid Volunteer Days
• Inclusive culture

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Training · Preferred
• interpersonal skills · Preferred
• Compliance · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Coaching · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Group benefits administration
• Client service
• Benefits advisory
• Microsoft Office
• Word
• Excel
• PowerPoint
• Time management
• Organizational skills
• Communication
• Interpersonal skills
• Training
• Coaching
• Compliance
• Licensing
• Presentations
• Microsoft PowerPoint
• Microsoft Excel
• Detail Oriented
• Artificial Intelligence
• Interpersonal Communications
• Time Management
• Transcribing
• Open Mindset
• Insurance Industry

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Human Resources
• Benefits Associate
• Unclassified Specialized Occupation

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