Branch Manager - Damage Restoration

Job summary

Oversee all branch operations, including project managers, assistant project managers, restoration technicians, and administrative staff. Build and maintain relationships with clients, stakeholders, and insurance professionals, ensure restoration work meets quality standards, drive branch profitability, and report monthly performance and action plans to senior management.

Job details

Branch Manager – Damage Restoration Location: Orleans, ON Salary: $130K-$150K base + Commission + Benefits, +RRSP program+ Vehicle Come join a leading disaster mitigation and property restoration organization with over 60 years in the business. They restore properties affected by fire, water, and other disaster related events and are currently hiring for a well experienced damage restoration Senior Project Manager /Branch Manager to head up their Ottawa team. About This Role You will be responsible for all Operations of the Branch and will oversee Project Managers, Assistant PM’s, Restoration Technicians and admin staff. Establish, build, service and maintain strong relationships with clients, stakeholders, and insurance professional Ensure all restoration work is completed to the highest quality standards Lead the Branch to be profitable and sustainable Prepare monthly performance reports for Senior Management including action plans on findings Qualifications 7+ years experience in the Damage Restoration industry with a focus on water and fire damage restoration Proven management skills and excellent communication skills IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke restoration (FSRT) and Mold Remediation (MRS) Experience using restoration management software Valid G Drivers Licence TSSHP Job # 16818085 Keywords: Ottawa, Damage Restoration Operations Manager, Kemptville, Damage Restoration Manager, Gatineau, Kanata, Buckingham, Rockland, Thurso, Almonte, Winchester, Carleton Place, Casselman, Arnprior, Papineauville, Saint-andre-avellin, Smiths Falls, Gloucester, Damage Restoration Territory Manager

What you’ll do

Oversee all branch operations, including project managers, assistant project managers, restoration technicians, and administrative staff. Build and maintain relationships with clients, stakeholders, and insurance professionals, ensure restoration work meets quality standards, drive branch profitability, and report monthly performance and action plans to senior management.

Requirements

Requires at least seven years of damage restoration experience, particularly in water and fire restoration, along with proven management and communication skills. Candidates must hold IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation (MRS), have experience with restoration management software, and hold a valid G driver's licence.

Benefits

• Commission
• Benefits
• RRSP Program
• Company Vehicle

Listed skills

• Project management · Preferred
• Team Leadership · Preferred
• Client Relationship Management · Preferred
• Stakeholder Management · Preferred
• Quality assurance · Preferred
• Performance Reporting · Preferred
• Action Planning · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Branch Operations Management
• Damage Restoration
• Water Damage Restoration
• Fire and Smoke Restoration
• Mold Remediation
• Project Management
• Team Leadership
• Client Relationship Management
• Stakeholder Management
• Insurance Relations
• Quality Assurance
• Profitability Management
• Performance Reporting
• Action Planning
• Restoration Management Software
• Communication

Job areas

• Management & Leadership
• Construction
• Trades

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