Maintenance Technician, Luxury Residential

Job summary

Perform and document general repairs, troubleshooting, preventative maintenance, inspections, and suite turnovers across residences, amenities, common areas, and building systems. Respond to resident requests, coordinate contractors, maintain property standards, support building operations, and participate in the rotating after-hours on-call schedule.

Job details

Maintenance Technician Residential Real Estate Full-Time, Permanent Toronto, ON Active Search Our client is seeking a skilled and service-oriented Maintenance Technician to join the team at a premier luxury residential and mixed-use property in downtown Toronto. The property is a high-profile development featuring over 200+ upscale rental residences, complemented by boutique office and premium retail spaces. Residents enjoy an exceptional living experience supported by an extensive collection of high-end amenities, lifestyle services, and thoughtfully designed common areas. This is an excellent opportunity for a hands-on maintenance professional with experience in luxury multifamily residential environments who takes pride in maintaining exceptional property standards and delivering outstanding service to residents. Reporting directly to the Property Manager, the Service Technician will be responsible for supporting the day-to-day maintenance and building operations, responding to service requests, completing preventative maintenance, and ensuring the property and its amenities are consistently maintained to a high standard. Please note that this is a live-out role (no housing accommodations) with regular working hours M-F. Key Responsibilities Perform general maintenance, repairs, and troubleshooting throughout residential suites, common areas, amenity spaces, and building infrastructure. Respond promptly and professionally to resident maintenance requests, ensuring issues are resolved efficiently and to a high standard. Conduct preventative maintenance inspections and scheduled maintenance activities to support the ongoing performance and longevity of building systems and equipment. Assist with suite turnovers, including completing repairs and ensuring units are properly maintained and ready for occupancy. Monitor and maintain the overall presentation, cleanliness, and functionality of the property, including shared spaces, amenities, and exterior areas. Identify maintenance concerns, investigate issues, and coordinate appropriate repairs or service requirements. Work with external contractors and service providers as required, ensuring work is completed safely and in accordance with property standards. Maintain accurate records of maintenance activities, service requests, inspections, and completed repairs. Support building operations and participate in the property's rotating on-call schedule, responding to after-hours maintenance emergencies when required. Ensure all work is completed in accordance with applicable health and safety requirements, building standards, and established operating procedures. Provide a high level of customer service while interacting with residents, visitors, contractors, and other members of the property team Key Qualifications Previous experience in a Service Technician, Maintenance Technician, Building Operator, or similar role within a multifamily residential environment. Experience working within a luxury or high-end residential property is strongly preferred. Demonstrated technical and mechanical aptitude, with the ability to troubleshoot and complete a variety of general maintenance and repair tasks. Working knowledge of building systems, preventative maintenance practices, and general property operations. Strong customer service and communication skills, with a professional and resident-focused approach. Ability to work independently while contributing effectively within a collaborative property management team. Strong organizational skills, attention to detail, and the ability to prioritize competing maintenance requests. A proactive approach to problem-solving and a strong sense of ownership over the quality of work performed. Flexibility to participate in a rotating on-call schedule, approximately one week per month. Clean criminal record is required Compensation The successful candidate will receive an annual base salary between $50,000-$70,000 dependent on experience + discretionary bonus + comprehensive benefits package starting day 1 + overtime and on-call compensation eligibility. You will be joining a large and reputable company that offers many avenues for professional growth. Similar Job Titles Building Operator Building Maintenance Technician Service Technician Maintenance Specialist Only applicants with legal authorization to work in Canada will be considered. Due to a high volume of applicants, only those shortlisted will be contacted.

What you’ll do

Perform and document general repairs, troubleshooting, preventative maintenance, inspections, and suite turnovers across residences, amenities, common areas, and building systems. Respond to resident requests, coordinate contractors, maintain property standards, support building operations, and participate in the rotating after-hours on-call schedule.

Requirements

Candidates should have experience in a maintenance, service technician, or building operator role in multifamily residential properties; luxury residential experience is strongly preferred. They should demonstrate mechanical and troubleshooting ability, building systems knowledge, strong customer service and organizational skills, and be able to work independently, participate in on-call coverage, and provide a clean criminal record.

Benefits

• Discretionary Bonus
• Comprehensive Benefits Package
• Overtime Compensation
• On-Call Compensation

Listed skills

• Communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• General Maintenance
• Repair And Troubleshooting
• Building Systems Knowledge
• Preventative Maintenance
• Property Operations
• Resident Customer Service
• Communication
• Contractor Coordination
• Maintenance Recordkeeping
• Suite Turnovers
• Health And Safety Compliance
• Problem-Solving
• Organization
• Prioritization
• Mechanical Aptitude

Job areas

• Trades
• Construction
• Customer Service & Support

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