Supply Chain Analyst - THD Order Management

Job summary

Manage incoming orders, order flow, and system execution to ensure accuracy, compliance, and on-time fulfillment. Coordinate with Sales, Demand, THD, and U.S. teams to resolve pricing and inventory issues, support fill-rate targets, improve processes, and dispute shipping compliance fines when needed.

Job details

At TTI, people come for the opportunity and stay for the culture! Job Description: Supply Chain Analyst – THD Order Management Techtronic Industries Inc. | Milwaukee® Full-Time | Permanent | 3381 Steeles Avenue East, North York, ON | P1 About TTI Canada Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership. With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked. Position Description The Supply Chain Analyst – THD Order Management is responsible for maintaining orders as well as ensuring order accuracy and on-time fulfillment. You will have the responsibility of order fulfillment, distribution planning and system execution. Reacting to challenges that arise, you will mitigate risk to customer satisfaction and financial impacts. A successful candidate will have an analytical mindset, attention to detail, proficiency in Microsoft Excel, and be able to react quickly to challenges. What You Will Do The Supply Chain Analyst – THD Order Management assists the Demand and Distribution teams to monitor for and release incoming orders, correct pricing and inventory issues, and ensure on time fulfillment. You will also: Manage order flow and execute critical order steps Work with Sales and Demand teams to correct pricing and inventory issues Ensure orders are released and processed on time to meet compliance requirements Assist Demand in hitting fill rate targets by working closely with THD’s IPR team and aligning on order expectations Collaborate with US counterparts to secure Canada’s forecasted inventory Work to continuously improve internal processes and metrics Review and dispute shipping compliance fines where necessary What You Will Bring 2+ years of experience in Supply Chain, Order Management, or a related field Bachelor’s degree, preferably in Business, Operations, Supply Chain, or another relevant discipline Advanced Microsoft Office skills, particularly Excel, with the ability to efficiently manipulate, analyze, and interpret data Strong organizational and prioritization skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong verbal and written communication skills, with the ability to collaborate effectively across multiple areas of the business Self-driven and proactive, with a continuous improvement mindset and a focus on improving processes and key performance metrics Strong analytical and problem-solving skills, with the initiative to identify challenges and develop effective solutions Collaborative team player who takes ownership and works effectively with cross-functional teams What You Will Benefit From Extensive health benefits, including vision and dental care Retirement Savings Plan with Employer Matching Contributions Competitive Base Salary $60,000 - $70,000 with competitive annual bonus included Company iPhone, and laptop Paid time off and employee discount programs Annual $500 Wellness Program allowance Visit our: Company Website, LinkedIn and Instagram today Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

What you’ll do

Manage incoming orders, order flow, and system execution to ensure accuracy, compliance, and on-time fulfillment. Coordinate with Sales, Demand, THD, and U.S. teams to resolve pricing and inventory issues, support fill-rate targets, improve processes, and dispute shipping compliance fines when needed.

Requirements

Requires at least two years of experience in supply chain, order management, or a related field, and a bachelor's degree is preferred in business, operations, supply chain, or a relevant discipline. Candidates should have advanced Microsoft Office and Excel skills, strong analytical, organizational, communication, and problem-solving abilities, and the capacity to manage competing priorities in a fast-paced environment.

Benefits

• Health Benefits
• Vision Care
• Dental Care
• Retirement Savings Plan With Employer Matching Contributions
• Annual Bonus
• Company iPhone
• Company Laptop
• Paid Time Off
• Employee Discount Programs
• Annual Wellness Program Allowance

Listed skills

• Problem solving · Preferred
• Order Fulfillment · Preferred
• Supply chain management · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Inventory management · Preferred
• Process Improvement · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supply Chain Management
• Order Management
• Order Fulfillment
• Distribution Planning
• Microsoft Excel
• Data Analysis
• Inventory Management
• Pricing Issue Resolution
• Demand Planning
• Forecasting
• Process Improvement
• Compliance Management
• Analytical Thinking
• Problem-Solving
• Communication
• Prioritization

Job areas

• Logistics
• Data & Analytics
• Administrative

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