Directeur adjoint/directrice adjointe - commerce de détail

Job summary

Direct, control, evaluate, plan, and organize daily retail operations. Manage staff, assign tasks, determine staffing needs, and resolve issues such as customer requests, complaints, and supply shortages.

Job details

Work Term: Permanent Work Language: English Education: Experience: Études Certificat ou diplôme d'un collège, d'un cégep ou d'un autre établissement d'enseignement non universitaire d'un programme d'une durée de 1 an à 2 ans ou experience équivalente Tâches Diriger et contrôler les opérations quotidiennes Évaluer les opérations quotidiennes Planifier et organiser les opérations quotidiennes Gérer le personnel et assigner les tâches Déterminer les besoins en personnel Résoudre les problèmes qui peuvent survenir, y compris les demandes des clients, les plaintes et les ruptures d'approvisionnement Expérience 1 an à moins de 2 ans Hours: 40 heures par semaine

What you’ll do

Direct, control, evaluate, plan, and organize daily retail operations. Manage staff, assign tasks, determine staffing needs, and resolve issues such as customer requests, complaints, and supply shortages.

Requirements

Requires a college or other non-university certificate or diploma from a program lasting one to two years, or equivalent experience. Requires one to less than two years of experience.

Listed skills

• Planning · Preferred
• Organization · Preferred
• Problem solving · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Operations Evaluation
• Planning
• Organization
• Staff Management
• Task Assignment
• Staffing Needs Assessment
• Problem-Solving
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution

Job areas

• Retail
• Management & Leadership
• Customer Service & Support

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