Store manager - retail

Job summary

Direct, plan, and evaluate daily store operations, including merchandise selection, pricing, procurement, marketing, budgeting, and financial monitoring. Recruit, hire, assign, and supervise staff; oversee payroll and performance reviews; and resolve customer and supply issues.

Job details

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 1 year to less than 2 years or equivalent experience Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervise office and volunteer staff Employment terms options Flexible hours Work Term: Permanent Work Language: English Hours: 40 hours per week

What you’ll do

Direct, plan, and evaluate daily store operations, including merchandise selection, pricing, procurement, marketing, budgeting, and financial monitoring. Recruit, hire, assign, and supervise staff; oversee payroll and performance reviews; and resolve customer and supply issues.

Requirements

The role requires a college, CEGEP, or other non-university certificate or diploma from a program lasting one to two years. It also requires one to less than two years of experience, or equivalent experience.

Listed skills

• Budgeting · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Staff Scheduling
• Merchandise Procurement
• Pricing Policy Implementation
• Marketing Strategy
• Budgeting
• Revenue and Expense Monitoring
• Recruitment and Hiring
• Payroll Administration
• Performance Reviews
• Customer Service
• Complaint Resolution
• Inventory and Supply Management

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Marketing
• Human Resources

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