Restaurant Management | Leadership Roles

Job summary

The role involves leading, coaching, and mentoring restaurant staff to ensure high-quality customer service and a positive guest experience. Managers are also responsible for handling operational tasks such as building maintenance, inventory ordering, and resolving difficult situations.

Job details

[https://lh7-rt.googleusercontent.com/docsz/AD_4nXcy11IpBfhf2lsi0HFM21wEWSwLZrZWnO378gOwoorUVepIURepVGvU8ilSwJQBmmiTsCWuVFcHJs-O804NyfZDtDvAaZyqkA7CU9lgX2hmuTmeapIHgLQ1SBtwunu1VvgZgH-jyA?key=4oHzgfzMsd6jM2bEIXDqU5Z2] Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization. * Take Care of Each Other and Yourself * Think Like a Customer * Support Your Community * Hurry, Don’t Rush * Embrace Innovation * Be Persistent Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! What roles are we looking to fill? * FOH Supervisor * Service Manager * Bar Manager * Assistant General Manager * General Manager FOH Supervisor | Service Manager | Bar Manager Responsibilities: * Handle difficult situations, and guiding the team when challenges arise. * Table touching, ensuring all guests are receiving that ‘wow’ experience * Lead, coach, and mentor your team to embrace the Brewhouse values and culture * Monitor and troubleshoot building maintenance * Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store * Support yourself and your team to grow to their full potential within our company! Assistant General Manager | General Manager Responsibilities: * Handle difficult situations, and guiding the team when challenges arise. * Table touching, ensuring all guests are receiving that ‘wow’ experience * Lead, coach, and mentor your team to embrace the Brewhouse values and culture * Monitor and troubleshoot building maintenance * Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store * Support yourself and your team to grow to their full potential within our company! What do you need? * A passion for people and love for the industry * The willingness to learn and expand your knowledge * Dedication to learning a large database of many Brewhouse procedures - including food, drinks, policies, training programs, values, processes, the list goes on! * Strong ability to communicate effectively * Ambition and drive to create the best experience for your team and guests * A drive to find solutions rather than point out problems These are some of the great benefits of joining our team! * Flexible Hours * Advancement Opportunities * Benefit packages * Performance based bonuses * Staff Discount * Lifelong Friendships When not at work, you may catch us out in the community volunteering, raising funds for The Canadian Mental Health Association or the local Children's Hospital, or having a couple of drinks with friends. The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities. Let us tell you more about why you should join the best team in Canada, today! We can't wait to hear from you! The Canadian Brewhouse is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.

What you’ll do

The role involves leading, coaching, and mentoring restaurant staff to ensure high-quality customer service and a positive guest experience. Managers are also responsible for handling operational tasks such as building maintenance, inventory ordering, and resolving difficult situations.

Requirements

Candidates must possess a strong passion for the restaurant industry and the ability to effectively communicate and lead a team. A willingness to learn extensive company procedures and a proactive, solution-oriented mindset are essential for success in this role.

Benefits

• Flexible hours • Advancement opportunities • Benefit packages • Performance based bonuses • Staff discount • Lifelong friendships

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Training · Preferred
• Leadership · Preferred
• Communication · Preferred
• Coaching · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Customer service
• Team management
• Coaching
• Mentoring
• Conflict resolution
• Problem solving
• Communication
• Inventory management
• Building maintenance
• Operational procedures
• Training
• Influencing Skills
• Influencing Without Authority
• Willingness To Learn
• Compassion
• Customer Support
• Mental Health
• Customer Service
• Innovation
• Restaurant Operation
• Troubleshooting (Problem Solving)

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Restaurant Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers