Sales Operations Coordinator

Job summary

Prepare quotations, process customer orders from receipt through invoicing, and coordinate customer requirements with internal teams. Support sales inquiries, maintain accurate sales and customer records, prepare reports, monitor inventory, resolve order-related issues, and identify process improvements.

Job details

We're looking for a full-time Sales Operations Coordinator in the industrial manufacturing industry. Our client is a well-established and respected organization with a reputation for quality, customer service, and long-term relationships. They offer a collaborative and entrepreneurial environment where employees are encouraged to take ownership, expand their knowledge, and grow professionally. The successful candidate will play an important role in supporting customer satisfaction and helping drive operational excellence across the business. The Sales Operations Coordinator will play a key role in supporting the sales and customer order process, acting as a central point of coordination between customers and internal departments. This position offers an excellent opportunity for someone who is highly organized, a strong communicator, commercially curious, and interested in developing a deeper understanding of business operations within a specialized, collaborative and team focused industrial environment. Sales Operations Coordinator Responsibilities: Prepare customer quotations by reviewing pricing, inventory, costs, and historical information Coordinate with internal and external clients to support customer requirements Process customer orders from receipt through production, shipment, and invoicing Support the Sales team with pricing, product availability, lead times, and order status inquiries Monitor and follow up on outstanding quotations and identify potential sales opportunities Maintain accurate customer, pricing, quotation, and sales information within company systems Prepare reports related to sales activity, customer orders, and deliveries Assist with inventory monitoring and support replenishment activities Resolve customer inquiries related to orders, deliveries, warranties, and returns Identify opportunities to improve processes and contribute to operational efficiency The Successful Candidate Has: 3+ years of experience in sales support, administration, customer service, order management, or a related role Post-secondary education is considered an asset Quick learner of new technologies Strong Microsoft Office skills, particularly Excel Excellent written and verbal communication skills Exceptional organizational skills with strong attention to detail Experience managing multiple priorities in a fast-paced environment Strong problem-solving skills and sound judgment Experience with ERP or CRM systems is considered an asset Experience in manufacturing, mining, heavy equipment, or an industrial environment is an asset but not required A proactive, curious, and growth-oriented approach to work Able to work 8-5pm in a west end office Compensation and Benefits: The discussed salary range is $65,000 - $70,000, depending on experience Candidates with additional experience and higher compensation expectations may also be considered Benefits package Opportunities for professional development and career growth Collaborative and supportive team environment Long-term career potential within a growing organization Candidates must be legally authorized to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.

What you’ll do

Prepare quotations, process customer orders from receipt through invoicing, and coordinate customer requirements with internal teams. Support sales inquiries, maintain accurate sales and customer records, prepare reports, monitor inventory, resolve order-related issues, and identify process improvements.

Requirements

Candidates should have at least three years of experience in sales support, administration, customer service, order management, or a related role, along with strong Microsoft Office and Excel skills. Excellent communication, organization, attention to detail, problem-solving, and the ability to manage competing priorities are required; post-secondary education and ERP/CRM or industrial experience are assets.

Benefits

• Professional Development Opportunities
• Career Growth Opportunities
• Collaborative and Supportive Team Environment
• Long-Term Career Potential

Listed skills

• Customer service · Preferred
• ERP systems · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Reporting · Preferred
• Microsoft Office · Preferred
• CRM Systems · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Support
• Customer Service
• Order Management
• Quotation Preparation
• Pricing
• Microsoft Excel
• Microsoft Office
• ERP Systems
• CRM Systems
• Inventory Monitoring
• Customer Communication
• Organization
• Attention to Detail
• Problem-Solving
• Reporting
• Process Improvement

Job areas

• Sales
• Administrative
• Customer Service & Support
• Manufacturing
• Logistics

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