SPÉCIALISTE, PROTECTION DES RESSOURCES

Job summary

Prevent and investigate financial losses from theft and fraud by carrying out safe shoplifting apprehensions, inspecting store security, and documenting serious incidents. Coordinate with law enforcement, preserve evidence, and communicate with store leadership and associates to support asset protection and safety.

Job details

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Position Overview The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution of the Company’s Asset Protection strategy by utilizing available tools to minimize loss to the Company. An APS must uphold integrity, support key AP processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store objectives. Key Responsibilities Actionable Deliverables Conduct shoplifting apprehensions safely and without physical contact, in compliance with applicable laws and company policies. Inspect physical security of The Home Depot (THD) stores to prevent and deter malicious activity and address discrepancies with store and AP leadership. Document criminal and serious incidents, preserve evidence for legal requirements, and coordinate with law enforcement and court representatives. Build and maintain partnerships with law enforcement. Maintain clear, timely communication with your direct leader to ensure alignment on all investigative actions and outcomes. Maintain open communication with store leadership and associates while partnering to promote AP awareness. Competencies Action Oriented Collaborates Communicates Effectively Customer Focus Skills Experience in investigations, loss prevention, security or studies in a related field. Familiarity with retail operations and shrink prevention. Use of CCTV systems and investigation software an asset. Understanding of external theft surveillance and apprehension methodologies. Excellent analytical skills as well as strong verbal and report writing abilities. Direct Manager/Direct Reports Reports to Asset protection Specialist Supervisor or District Asset Protection Manager Travel Requirements Some travel required. APS might have multi-store responsibility. Physical Requirements May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder. Extended periods of standing and walking through out the store locations May involve quickly responding to public address system announcements, including customer services calls, pages, and general information. Moving around the store and being able to communicate with and assist associates & customers. Operating a computer and other technology. Hybrid Work Job Categorization: Store Working Conditions Working within a flexible schedule that may include evening and weekends. Warehouse environment that can be dusty and noisy. Doors are frequently open, causing drafts and interior temperature changes. Minimum Education High School Diploma or GED Minimum Years Of Work Experience 1 + year (s) experience in investigations, loss prevention, retail operations, security or studies in a related field. Minimum Leadership Experience NA Certifications Meet all Home Depot, AP training and certification requirements. Where required, Asset Protection associates are required to maintain a valid and up to date security guard license and/or private investigator license. Not holding a valid security guard license should not prevent an interested candidate from applying to this role. Other Requirements/Assets May be required to travel to various stores in the market area. The pay range for this position is between $22.05 - $24.05

What you’ll do

Prevent and investigate financial losses from theft and fraud by carrying out safe shoplifting apprehensions, inspecting store security, and documenting serious incidents. Coordinate with law enforcement, preserve evidence, and communicate with store leadership and associates to support asset protection and safety.

Requirements

Requires a high school diploma or GED and at least one year of experience in investigations, loss prevention, retail operations, security, or related studies. Candidates should have strong analytical, verbal, and report-writing skills; a current security guard or private investigator license may be required where applicable, but is not required to apply.

Listed skills

• Collaboration · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Investigations
• Loss Prevention
• Retail Operations
• Shrink Prevention
• CCTV Systems
• Investigation Software
• External Theft Surveillance
• Shoplifting Apprehension
• Physical Security Inspection
• Evidence Preservation
• Law Enforcement Coordination
• Analytical Skills
• Verbal Communication
• Report Writing
• Collaboration
• Customer Focus

Job areas

• Security & Safety
• Retail

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