Legal Receptionist

Job summary

The Legal Receptionist will serve as the primary point of contact for clients, managing front-desk operations, incoming calls, and visitor greetings. Additionally, the role involves providing administrative support, including scheduling, document preparation, and client intake coordination.

Job details

About Our Client Our Client is an established, busy law firm serving clients throughout Toronto and the GTA, with a strong focus on Real Estate and Business Law. The firm is committed to providing professional, responsive legal services while maintaining strong client relationships and a high standard of service. The Opportunity Our Client is seeking a professional, organized, and client-focused Legal Receptionist to join their Thornhill office on a permanent, full-time, in-office basis. This is a busy and fast-paced office with a high volume of files and closings. The ideal candidate will be a quick learner who takes direction well, takes detailed notes when learning new tasks, and is comfortable working independently. There will be times when lawyers and law clerks are unavailable to answer questions, so the ability to refer to your notes, problem-solve, and continue working independently is essential. This is an excellent opportunity for someone who is interested in growing with the firm, taking on additional responsibilities, and learning more about the real estate law field over time. Key Responsibilities Greet clients and answer incoming phone calls in a professional and welcoming manner Assist clients with intake forms and the firm's ID verification program Open files in Unity and accurately enter important file information Prioritize files based on closing dates and other deadlines Enter information into Soluno Complete bank runs and handle incoming and outgoing mail and couriers Assist lawyers and law clerks with general office and administrative tasks Maintain an organized and professional reception and office environment Assist with day-to-day administrative tasks to help keep the office running smoothly Handle confidential client information and legal documents with discretion Take detailed notes when learning new processes and procedures Qualifications Previous experience in a legal office, real estate office, or administrative/reception position is an asset Excellent verbal communication and professional phone presence Strong customer service skills and a professional, welcoming manner Highly organized with strong attention to detail Ability to multitask and prioritize work in a busy, high-volume environment Quick learner who is comfortable taking directions and learning new processes Strong note-taking skills and the ability to retain and apply instructions Ability to work independently and use good judgment when assistance is not immediately available Comfortable working with deadlines and prioritizing files based on urgency Professional, dependable, and team-oriented Previous experience with Unity and/or Soluno is an asset Interest in developing a long-term career in the real estate law field is strongly preferred

What you’ll do

The Legal Receptionist will serve as the primary point of contact for clients, managing front-desk operations, incoming calls, and visitor greetings. Additionally, the role involves providing administrative support, including scheduling, document preparation, and client intake coordination.

Requirements

Candidates must have at least 2 years of reception or office administration experience, preferably within a law firm. Proficiency in Microsoft Office and strong verbal and written communication skills are essential for this role.

Listed skills

• Office Administration · Preferred
• scheduling · Preferred
• Data entry · Preferred
• Microsoft Office · Preferred
• Microsoft Outlook · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Office Administration
• Client Intake
• Scheduling
• Data Entry
• Document Management
• Microsoft Office
• Outlook
• Word
• Excel
• Unity
• Soluno
• Communication
• Customer Service
• Legal Documentation
• Professionalism
• Office Supply Management
• Administrative Support
• Patience
• Microsoft Excel
• Front Office
• Grammar
• Microsoft Outlook
• Operations
• Real Estate
• Verbal Communication Skills
• Filing
• Balancing (Ledger/Billing)
• Detail Oriented

Job areas

• Legal
• Administrative
• Customer Service & Support
• Legal Receptionist
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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