Auto Sales Advisor - Subaru Victoria

Job summary

You will guide customers through the vehicle purchasing process, from initial inquiry to final delivery. Responsibilities include conducting vehicle demonstrations, managing leads in the CRM, and building long-term customer relationships.

Job details

Introduction Jim Pattison Subaru Victoria is seeking a motivated, personable, and customer-focused Sales Advisor to join our dealership team. This role is ideal for someone who enjoys working with people, is comfortable with technology, and takes pride in delivering an excellent customer experience. Automotive sales experience is an asset but not required. We also welcome candidates with strong customer service, communication, and relationship-building skills who are eager to learn. Position Details Employment: Full-time, permanent Hours: Approximately 40 hours per week Schedule: Includes evenings and weekends Compensation: Variable commission structure Reports to: Sales Manager The Opportunity As a Sales Advisor, you will guide customers through the vehicle purchasing process, from their first inquiry to final delivery. You will get to know their needs, introduce them to the right Subaru vehicles, walk them through available options, and ensure a smooth and professional buying experience. Your responsibilities will include: Responding to customer inquiries in person, by phone, and online Understanding customer needs and recommending suitable vehicles Conducting vehicle walkarounds, demonstrations, and test drives Explaining vehicle features, pricing, and available financing options Collaborating with management to structure and finalize vehicle deals Managing leads and customer follow-ups through CRM systems Accurately documenting customer information and sales activity Coordinating vehicle deliveries and ensuring a positive handover experience Staying up to date on Subaru products, technology, features, and industry trends Building long-term customer relationships that drive repeat business Working with the dealership team to achieve shared goals What You’ll Bring We are looking for someone who is: Professional, personable, and comfortable working with a diverse range of customers Highly motivated and committed to consistent effort in achieving results A strong communicator who listens well and builds rapport easily Organized and able to manage multiple customers and follow-ups Comfortable learning new technology and CRM systems Positive, dependable, and eager to learn in a fast-paced environment Available to work a flexible dealership schedule, including evenings and weekends Requirements: High school diploma or equivalent Eligible to obtain a VSA licence Previous automotive, retail, sales, or customer service experience is an asset but not required About Jim Pattison Auto Group Jim Pattison Auto Group, a division of the Jim Pattison Group, has been serving Western Canada since 1961. Today, the group has grown to 28 locations representing 16 automotive brands. Our dealerships are focused on delivering an outstanding customer experience, made possible by knowledgeable and engaged employees. Learn more about Jim Pattison Auto Group: https://www.jpautogroup.com/dealership/about.htm If you are looking to grow your sales career, join a well-established automotive group, and build meaningful customer relationships, we would like to hear from you. What We Offer Competitive compensation plan with commission and bonus opportunities Premium products at competitive prices from a high-volume location Career growth opportunities within a large, well-established automotive group Manufacturer and in-house training Exclusive access to vendor promotions, offers, and purchase programs Recognition and rewards program Comprehensive benefits package Great colleagues, a positive work environment, and a strong team culture Amazing colleagues, great working environment, and a team building culture! How to Apply If this sounds like a great fit, please apply with your resume today! Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/ This role requires successful candidates to submit a satisfactory Driver’s Abstract. We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted. We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.

What you’ll do

You will guide customers through the vehicle purchasing process, from initial inquiry to final delivery. Responsibilities include conducting vehicle demonstrations, managing leads in the CRM, and building long-term customer relationships.

Requirements

Candidates must have a high school diploma or equivalent and be eligible to obtain a VSA licence. Previous experience in automotive, retail, or customer service is considered an asset but is not strictly required.

Benefits

• Competitive compensation plan
• Commission and bonus opportunities
• Career growth opportunities
• Manufacturer and in-house training
• Vendor promotions and purchase programs
• Recognition and rewards program
• Comprehensive benefits package

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• CRM Systems · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication
• Relationship building
• CRM systems
• Vehicle walkarounds
• Test drives
• Financing knowledge
• Lead management
• Negotiation
• Time management
• Technology proficiency
• Product knowledge
• Interpersonal skills
• Problem solving
• Rapport Building
• Willingness To Learn
• Self-Motivation
• Automotive Sales
• Customer Relationship Management
• Management
• Customer Service
• Purchasing
• Purchasing Process
• Relationship Building
• Retail Sales
• Sales Management
• Team Building
• Coordinating
• Demonstration Skills
• Customer Inquiries

Job areas

• Sales
• Customer Service & Support
• Retail
• Automotive Sales Professional
• Sales Advisor
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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