Junior Espresso Machine Service Technician – In-Shop & Field Service

Job summary

Assist with diagnosing, repairing, and maintaining espresso machines and coffee grinders, including replacing components and performing preventative maintenance and calibration. Keep service records and the workshop organized, test equipment, support field service calls, and explain technical issues and maintenance advice to customers.

Job details

Overview The Kitchen Barista is seeking a motivated, detail-oriented Junior Service Technician to join our repair and service team in Toronto. In this role, you will diagnose, repair, and maintain a wide range of premium residential and commercial espresso machines and coffee grinders. Working alongside senior technicians, you will perform bench repairs in our workshop, assist with customer equipment diagnostics, and support field service calls across the Greater Toronto Area. This position is ideal for someone with strong mechanical or electrical curiosity looking to build a career in electro-mechanical servicing. Duties Diagnostics & Repair: Assist in disassembling, inspecting, diagnosing, and repairing mechanical, hydraulic, and electrical faults in espresso machines and coffee grinders. Replace worn components including seals, group gaskets, valves, heating elements, pumps, solenoids, and burrs. Perform routine preventative maintenance, descaling, backflushing, and pressure/temperature calibration. Workshop & Operations: Maintain precise service records, log diagnostic steps, and track replacement parts used. Keep the workshop bench clean, organized, and stocked with necessary tools and components. Assist with unboxing, inspecting, and testing new or repaired equipment prior to customer pickup or delivery. Customer Service: Communicate technical issues clearly to customers in plain, accessible language. Offer practical maintenance advice and usage tips to help customers prolong the life of their machinery. Requirements Technical Aptitude: Demonstrable mechanical and electrical aptitude—comfortable using basic hand tools, digital multimeters, and reading technical diagrams or schematics. Physical Capability: Ability to regularly lift, maneuver, and bench-test equipment weighing up to 50 lbs. Problem-Solving Skills: Logical approach to troubleshooting, patience with step-by-step diagnostic workflows, and a strong eagerness to learn. Communication: Excellent verbal and written communication skills in English, with a professional and friendly customer-facing attitude. PREFERRED SKILLS & EXPERIENCE Valid Ontario Driver’s License (G or G2) with access to a reliable vehicle or a clean driving record for GTA customer visits. Background or interest in specialty coffee, espresso equipment, or barista operations. Prior experience in small appliance repair, electro-mechanical assembly, plumbing, electronics, or HVAC servicing. We move fast. Deadlines are tight and the workload is real, so this role suits someone who stays composed under pressure, thinks on their feet, and takes pride in getting the details right. If you're energized by a busy environment where your work has visible impact, you'll do well here. Due to the high number of applications we receive, we strongly encourage candidates to visit us in person. Walk-ins are welcome and a great way to stand out. The best times to walk-in are: Wednesday, Thursday and Friday between 2 and 5 PM. Expected hours: 35.0 – 45.0 per week Benefits: Casual dress Company events Discounted or free food Flexible schedule On-site parking Store discount Work from home Work Location: In person

What you’ll do

Assist with diagnosing, repairing, and maintaining espresso machines and coffee grinders, including replacing components and performing preventative maintenance and calibration. Keep service records and the workshop organized, test equipment, support field service calls, and explain technical issues and maintenance advice to customers.

Requirements

Candidates need mechanical and electrical aptitude, familiarity with hand tools, digital multimeters, and technical diagrams, and the ability to lift and maneuver equipment weighing up to 50 pounds. The role also requires a methodical approach to troubleshooting, eagerness to learn, and strong English communication; a valid Ontario driver’s license and related repair or coffee experience are preferred.

Benefits

• Casual Dress
• Company Events
• Discounted Or Free Food
• Flexible Schedule
• On-Site Parking
• Store Discount
• Work From Home

Listed skills

• Problem solving · Preferred
• Electrical troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mechanical Troubleshooting
• Electrical Troubleshooting
• Espresso Machine Repair
• Coffee Grinder Repair
• Use Of Hand Tools
• Digital Multimeter Use
• Reading Technical Diagrams And Schematics
• Preventative Maintenance
• Descaling And Backflushing
• Pressure And Temperature Calibration
• Parts Replacement
• Service Recordkeeping
• Customer Communication
• Problem-Solving
• Equipment Testing
• Lifting And Maneuvering Equipment

Job areas

• Trades
• Customer Service & Support
• Retail
• Food & Beverage