The Lake Louise Ski Resort and Summer Gondola

Bus Host - Winter 26/27

Lake Louise, AB
On-site
Posted Oct 9, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Bus Host is responsible for managing guest transport, collecting fares, and loading equipment onto buses. They also provide information to guests and assist with special events and resort promotions.

Job details

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views! The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months. Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime. At present some of our Winter Employee Perks include: * LLSR lift pass (valued at approx. $1,600) * Reciprocal discounts with other Ski Resorts * Free group lessons and discounted private lessons through snow school * Free employee transportation from Lake Louise, Banff and Canmore * Food and Beverage discounts at designated cafeterias and restaurants * Friend and Family discounted day passes * Retail, Rental and Repair discounts * Staff rates at Skoki Backcountry Lodge * Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug * Employee recognition programs * Long Service Award programs * Opportunity for educational growth and development * Awesome Staff events, activities, and team building events throughout the season * RRSP matching contribution depending on length of service * Extended health care plan depending on length of service * Year-round employees may be eligible for spousal and family passes Job Description: The Bus Host is responsible for the transport and comfort of guests from Banff & Lake Louise hotels to the Lake Louise Ski Resort. Bus hosts will be required to ensure all guests have a valid bus pass or take payments for one way/round trip bus fares. The successful candidate will have proven customer service experience and understand the importance of providing an exceptional guest experience whilst travelling to and from the resort. Please note: Staff accommodation is not available for this position. Job Responsibilities: * Assist in organizing morning bus numbers, take payments, load skis and snow board equipment on to the buses * Efficiently answer guest questions regarding snow conditions, weather, resort facilities, etc. while providing excellent customer service * Bus Hosts will also assist with Special Event functions that include Skier Receptions, Familiarization Tours, Promotional Evenings and events that are coordinated at the Lake Louise Ski Resort by the Banff Office Job Requirements/Qualifications: * Friendly and outgoing personality * Customer service oriented * Enthusiasm for winter pursuits * Good organizational skills * Ability to work early morning shifts * Ability to work with minimal supervision * Proven sales experience and responsible with money * Can work well in a team as well as independently * Ability to communicate with a broad range of individuals * Strong communication and interpersonal skills Dress Code: To be discussed at time of interview

What you’ll do

Requirements

Candidates should have a friendly, outgoing personality with proven customer service and sales experience. The role requires the ability to work early morning shifts and handle physical tasks like loading ski equipment.