Senior Advisor, Permanent Accomodation

Ottawa, ON
On-site
Posted Oct 3, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Minimum education: College diploma
Apply by: Oct 31, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Leads permanent accommodation cases after disability management and return-to-work options have been exhausted, identifying sustainable employment solutions that align employees’ functional abilities with operational needs and legal and collective agreement requirements. Conducts organization-wide job searches, assesses potential matches, facilitates placements with employees and stakeholders, provides expert guidance, and documents recommendations, decisions, and outcomes.

Job details

Job Posting Information Temporary until approximately October 26, 2027. About The Ottawa Hospital The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones. Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve. Position Information The Senior Advisor, Permanent Accommodation leads the permanent accommodation process once disability management and return-to-work options have been exhausted. The role identifies sustainable employment solutions that align the employee¿s functional abilities and limitations with operational requirements, collective agreement obligations, and applicable legislation. As the organization¿s subject-matter expert, the Senior Advisor provides education, consultation, and practical guidance on permanent accommodation requirements and processes. The role analyzes complex information, supports collaborative problem-solving, and communicates expectations, recommendations, and decisions clearly and respectfully. The Senior Advisor conducts comprehensive job searches across the organization, assesses potential matches, and facilitates the placement process with employees, leaders, unions, Human Resources, Occupational Health, and other stakeholders. The role maintains clear documentation of search activities, recommendations, decisions, and outcomes. What You Will Bring Three (3) year college diploma in Disability Management, Rehabilitation , Human Resources, Occupational Health, Business Administration, or a related discipline; Minimum of five (5) years of progressively responsible experience managing complex disability management, permanent accommodation, or return-to-work cases in a unionized environment; Advanced knowledge of the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, privacy requirements under FIPPA and PHIPA, applicable occupational health and safety requirements, collective agreement language, and established disability management and accommodation principles; Knowledge of hospital operations, health care occupations, job demands, and organizational structures is considered an asset; Advanced computer skills, including proficiency with Microsoft Office applications, electronic case management systems, document management tools, and the preparation of clear reports, correspondence, and educational materials; Demonstrated judgment, critical thinking, and problem-solving skills, with the ability to analyze complex and competing information, assess risk, and recommend fair, practical, and defensible courses of action; Excellent verbal and written communication, consultation, facilitation, and presentation skills, with the ability to explain complex requirements, provide education, manage difficult conversations, and communicate sensitive decisions clearly and respectfully; Excellent organizational, time-management, documentation, and analytical skills, with the ability to manage a complex caseload, coordinate multiple stakeholders, establish priorities, and meet critical deadlines; Demonstrated ability to build effective working relationships and collaborate with employees, leaders, multiple unions, Human Resources, Occupational Health professionals, and other internal and external stakeholders; Demonstrated ability to exercise discretion, maintain confidentiality, remain objective, and use tact and professionalism when managing sensitive information, competing interests, conflict, and difficult situations. What You Can Expect From Us The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones. We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services. The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives. Interested? Apply today! If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca

What you’ll do

Requirements

Requires a three-year college diploma in disability management, rehabilitation, human resources, occupational health, business administration, or a related discipline, plus at least five years of progressively responsible experience managing complex cases in a unionized environment. Candidates need advanced knowledge of relevant Ontario legislation, privacy requirements, collective agreements, and accommodation principles, along with strong analytical, communication, organizational, collaboration, and confidentiality skills.