Esthetician

Original job posting

Provide facials, peels, hair removal, and customized skin care treatments while maintaining a clean, safe, and relaxing treatment environment. Advise guests on skin care and products, recommend suitable retail items, manage appointments and treatment notes, and collaborate with the spa team.

Job details

Company Description The Waters – An Urban Spa Retreat is a luxury spa dedicated to providing relaxing, results-focused treatments in a calm, welcoming environment. Located in Waterloo, ON, the spa offers a range of services designed to enhance overall wellness, beauty, and self-care. Team members collaborate to deliver consistent, high-quality experiences tailored to each guest’s unique needs. The Waters values professionalism, attention to detail, and a guest-centered approach. Estheticians join a supportive team that encourages ongoing learning and skill development. Role Description This is a full-time, on-site Esthetician role based at The Waters – An Urban Spa Retreat in Waterloo, ON. The Esthetician is responsible for providing professional skin care services, including facials, peels, and customized treatments aligned with spa standards and protocols. Day-to-day tasks include performing hair removal services, advising guests on appropriate skin care regimens and products, and ensuring a clean, safe, and relaxing treatment environment. The role involves delivering exceptional customer service, explaining services and benefits, and recommending retail products to support guests’ home care routines. The Esthetician collaborates with the spa team, manages appointment timing, maintains accurate treatment notes, and participates in ongoing training to refine techniques and stay current with industry trends. Qualifications Candidates should possess strong Skin Care and Cosmetology skills, including knowledge of facial treatments, product ingredients, and basic dermatological concepts. Candidates should possess Hair Removal skills, such as waxing, sugaring, and other safe, hygienic epilation techniques. Candidates should possess Customer Service skills, with the ability to build rapport, listen actively, and create a welcoming, professional spa experience. Candidates should possess Sales skills, including comfort with recommending treatments and retail products aligned with guest needs and spa standards. Relevant qualifications include completion of an accredited Esthetics or Cosmetology program and eligibility for any required provincial licenses or certifications. Additional beneficial skills include strong communication, attention to detail, time management, and the ability to work collaboratively in a team-oriented spa environment. Experience in spa, wellness, or hospitality settings and an interest in ongoing professional development are considered assets.

What you’ll do

Provide facials, peels, hair removal, and customized skin care treatments while maintaining a clean, safe, and relaxing treatment environment. Advise guests on skin care and products, recommend suitable retail items, manage appointments and treatment notes, and collaborate with the spa team.

Requirements

Candidates should have strong skin care, cosmetology, hair removal, customer service, and sales skills, along with knowledge of facial treatments, product ingredients, and basic dermatological concepts. Completion of an accredited esthetics or cosmetology program and eligibility for any required provincial licenses or certifications are relevant qualifications; spa or hospitality experience and ongoing professional development are assets.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Skin Care
• Cosmetology
• Facial Treatments
• Chemical Peels
• Hair Removal
• Waxing
• Sugaring
• Customer Service
• Sales
• Product Knowledge
• Communication
• Attention to Detail
• Time Management
• Appointment Management
• Teamwork
• Treatment Documentation

Job areas

• Hospitality
• Customer Service & Support
• Sales