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IT School Technician (1.0 FTE permanent)

  • Thunder Bay, ON
  • On-site
  • Posted Sep 24, 2026
  • 1 position

$66,573–$84,331 / year

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Employment type
Full-time
Minimum education
Bachelor’s degree
Posting language
English

Job summary

The IT School Technician provides on-site and remote technical support for hardware, software, and network systems across school locations. Responsibilities include managing help desk tickets, configuring devices, and assisting with system-wide deployments.

Job details

The Thunder Bay Catholic District School Board Invites Applications For The Position Of IT School Technician (1.0 FTE Permanent) Under the direction of the Manager of Information Technology, the IT School Technician is responsible for supporting the effective operation and reliability of IT systems and services across a group of assigned school board locations. The preferred candidate will possess a degree or diploma in Information Technology or a related field, and demonstrate excellent customer service, attention-to-detail, problem-solving, and communication skills, along with the proven ability to work collaboratively in a team environment. Familiarity with MDM platforms, educational technologies, Chrome OS, Windows, and help desk ticketing systems is considered a strong asset. Key Responsibilities Include Providing responsive on-site and remote technical support to staff and students Managing and documenting support tickets through the board’s help desk system Diagnosing and resolving hardware, software, and network-related issues Configuring and supporting devices, software applications, and systems in accordance with board standards Participating in system-wide device deployments Collaborating with IT team members to deliver on department-wide goals Supporting audio, visual, and technical requirements of events Contributing to IT projects and staying current with emerging technologies and best practices This role requires daily travel within the city. A valid G-class driver’s license and access to a personal vehicle are mandatory. Applicants are required to submit a completed , (available on Board Website), cover letter and resume directly to Salary Range= $66,573 to $84,331 Note: The successful applicant will be required to provide a Vulnerable Sector Screening document satisfactory to the Board. Please do not submit your Criminal Record Check with your application. The Thunder Bay Catholic District School Board (TBCDSB) is committed to building a workforce that reflects the diverse community we serve. We invite applications from Indigenous peoples, members of racialized communities, persons with disabilities, and individuals of all sexual orientations and gender identities. At TBCDSB, we are dedicated to fostering a culture of respect, equity, and belonging where every staff member can thrive and contribute to our mission of excellence in Catholic Education. Accessibility: TBCDSB is committed to an inclusive, barrier-free recruitment and selection process. If you require any accommodation at any stage of the application or interview process, please contact our Human Resources Department so that appropriate arrangements can be made. Francis Veneruz Jean-Paul Tennier Board Chairperson Chief Executive Officer

What you’ll do

The IT School Technician provides on-site and remote technical support for hardware, software, and network systems across school locations. Responsibilities include managing help desk tickets, configuring devices, and assisting with system-wide deployments.

Requirements

Candidates must possess a degree or diploma in Information Technology or a related field. A valid G-class driver’s license and access to a personal vehicle are mandatory for daily travel.

Listed skills

  • Technical Support · Preferred
  • Windows · Preferred
  • Customer service · Preferred
  • Problem solving · Preferred
  • Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Technical support
  • Hardware troubleshooting
  • Software troubleshooting
  • Network support
  • Help desk ticketing
  • MDM platforms
  • Chrome OS
  • Windows
  • Educational technology
  • Customer service
  • Problem-solving
  • Communication skills
  • Device deployment
  • Audio visual support

Job areas

  • Technology
  • Education
  • Customer Service & Support
  • Government & Public Sector

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