Store Manager (Temporary – 6-Month Term)

Job summary

Manage daily store operations, customer service, sales targets, inventory, visual merchandising, and store events while ensuring a clean, inviting, and compliant environment. Recruit, schedule, train, and coach staff, report on KPIs, manage budgets and expenditures, and collaborate with upper management to improve store performance.

Job details

Employer: Tilley Position: Store Manager Terms of Employment: Full-time /Temporary – 6-Month Term Compensation: $60,000 annually Location: Vaughan, Ontario Availability: Weekdays, weekends, evening shifts General Overview Designed in Canada and founded in 1980, our Tilley pieces are investments for a storied lifetime of travel. True to a time-honoured design philosophy, Tilley balances form with function, and style with innovation. We give historic classics a modern spin. We are growing! We are seeking Store Manager for our brand-new store opening in Vaughan, Ontario. The Retail Store Manager plays a pivotal role in ensuring exceptional customer experiences and driving sales within our store. With a focus on customer service, sales targets, and operational excellence, the manager oversees all aspects of store management, from maintaining product knowledge and visual merchandising to staff training and development. This position demands strong leadership skills, proven sales acumen, and the ability to create an inviting store environment. Additionally, the manager collaborates with upper management to implement strategies, adheres to company policies, and contributes to the overall success of the store. Store Management Responsibilities: Providing exceptional customer service and responding to customer requests and issues Maintaining strong product knowledge and studying market research to determine customer demand, potential sales volumes and effect of competitors’ operations on sales Implementing and maintaining visual and merchandise disciplines for customer needs and sales optimization Creating a clean and inviting store environment Setting and driving daily sales targets to achieve weekly and monthly corporate goals Planning and executing store special events Monitoring and managing inventory levels and recommending merchandise and implement price and promotional policies Performing store opening and closing procedures Ensuring compliance with safety policies and procedures Handling administrative tasks for smooth store operations Communicating effectively with upper management Planning, directing and evaluating the operations in our retail sales locations. Staff Management Responsibilities: Address staffing requirements, including team recruitment, development and retention of staff Training, coaching, and developing team members Managing staff schedules, assigning duties, and approving payroll Leading by example Corporate Responsibilities Preparing daily, weekly, and monthly KPI reports Suggesting strategies to enhance overall store success and implement marketing tactics Ensuring adherence to company policies and procedures Plan budgets, authorize expenditures, and monitor revenues Manage the Brand engagement events at the Store locations and make sure it runs successfully. Requirements Completion of university degree is required Minimum 2+ years of retail management experience Strong communication skills Self-motivated and confident Experience with opening new stores Visual merchandising experience Demonstrated leadership and recruiting skills Retail operational excellence Proven ability to drive sales results Flexibility to work holidays, weekends or evenings as required What We Provide Merchandise discount Opportunity for learning and growth We thank all the applicants for their interest. However, only selected candidates will be contacted for interviews by the hiring team. Tilley Canada

What you’ll do

Manage daily store operations, customer service, sales targets, inventory, visual merchandising, and store events while ensuring a clean, inviting, and compliant environment. Recruit, schedule, train, and coach staff, report on KPIs, manage budgets and expenditures, and collaborate with upper management to improve store performance.

Requirements

A university degree and at least two years of retail management experience are required, along with strong communication, leadership, recruiting, and sales skills. Candidates should have experience opening new stores and visual merchandising, demonstrate retail operational excellence, and be flexible to work holidays, weekends, and evenings.

Benefits

• Merchandise Discount
• Learning And Growth Opportunities

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Leadership · Preferred
• Communication · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales Target Management
• Product Knowledge
• Visual Merchandising
• Inventory Management
• Store Operations
• Staff Recruitment
• Staff Training And Development
• Leadership
• Scheduling
• Payroll Approval
• KPI Reporting
• Budget Management
• Marketing Strategy
• Communication
• New Store Opening

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Marketing

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