Restaurant assistant manager

Job summary

Manage daily restaurant operations, budgets, inventory, cash reporting, and service procedures to support profitability and customer satisfaction. Recruit, schedule, supervise, train, and review staff while ensuring health and safety regulations are followed and customer concerns are addressed.

Job details

Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years or equivalent experience Tasks Analyze budget to boost and maintain the restaurant's profits Evaluate daily operations Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Train staff Determine type of services to be offered and implement operational procedures Balance cash and complete balance sheets, cash reports and related forms Conduct performance reviews Cost products and services Organize and maintain inventory Ensure health and safety regulations are followed Address customers' complaints or concerns Provide customer service Supervision 1 to 2 people 3-4 people 5-10 people Computer and technology knowledge MS Access MS Excel MS Office MS Outlook MS PowerPoint MS Windows MS Word Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Large workload Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Ability to multitask Employment terms options Early morning Evening Shift Employment terms options Flexible hours Morning On call Day Weekend Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Manage daily restaurant operations, budgets, inventory, cash reporting, and service procedures to support profitability and customer satisfaction. Recruit, schedule, supervise, train, and review staff while ensuring health and safety regulations are followed and customer concerns are addressed.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience, or equivalent experience. The role also calls for proficiency with Microsoft Access, Excel, Office, Outlook, PowerPoint, Windows, and Word, along with strong communication, organization, accuracy, flexibility, and customer focus.

Listed skills

• Inventory management · Preferred
• Customer service · Preferred
• Daily Operations Planning · Preferred
• Microsoft Office · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant Operations
• Budget Analysis
• Staff Recruitment
• Staff Scheduling
• Staff Supervision
• Staff Training
• Performance Reviews
• Inventory Management
• Cash Balancing
• Customer Service
• Complaint Resolution
• Costing Products And Services
• Health And Safety Compliance
• Daily Operations Planning
• Microsoft Office
• Multitasking

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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