Restaurant manager

Job summary

Manage daily restaurant operations, including staffing, scheduling, training, performance reviews, inventory, and service procedures. Monitor revenues and labour costs, ensure health and safety compliance, negotiate with suppliers, and address customer concerns.

Job details

Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 40 hours per week Education: Expérience: Education Secondary (high) school graduation certificate or equivalent experience Tasks Evaluate daily operations Monitor revenues to determine labour cost Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Train staff Determine type of services to be offered and implement operational procedures Conduct performance reviews Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Address customers' complaints or concerns Provide customer service Supervision 1 to 2 people 3-4 people 5-10 people 11-15 people 16-20 people More than 20 people Computer and technology knowledge MS Access MS Excel MS Office MS Outlook MS PowerPoint MS Word Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Large workload Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Employment terms options Early morning Evening Shift Flexible hours Experience 3 years to less than 5 years Employment terms options Morning Day Weekend Health benefits Dental plan Health care plan Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Manage daily restaurant operations, including staffing, scheduling, training, performance reviews, inventory, and service procedures. Monitor revenues and labour costs, ensure health and safety compliance, negotiate with suppliers, and address customer concerns.

Requirements

A secondary school graduation certificate or equivalent experience is required, along with 3 to less than 5 years of experience. The role calls for strong communication, organization, customer focus, reliability, flexibility, and the ability to work under pressure in a fast-paced environment.

Benefits

• Dental Plan
• Health Care Plan

Listed skills

• scheduling · Preferred
• Inventory management · Preferred
• Customer service · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Revenue Monitoring
• Labour Cost Management
• Staff Recruitment
• Scheduling
• Staff Supervision
• Staff Training
• Performance Reviews
• Inventory Management
• Health and Safety Compliance
• Supplier Negotiation
• Customer Service
• Complaint Resolution
• Microsoft Access
• Microsoft Excel
• Microsoft Office

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

More jobs from Tim Hortons Québec