Restaurant supervisor

Job summary

Supervise and coordinate food preparation and service staff, train and hire employees, and ensure food and service meet quality standards. Manage supply requisitions and records, and address customer complaints and concerns.

Job details

Work Term: Permanent Work Language: French Hours: 35 to 40 hours per week Education: Other trades certificate or diploma Experience: 1 year to less than 2 years Work setting Coffee shop Tasks Requisition food and kitchen supplies Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Food safety/handling skills Professionalism in customer service Supervision Cook (general) Food and beverage servers Food service counter attendants and food preparers Kitchen and food service helpers 16-20 people Working groups Staff in various areas of responsibility Certificates, licences, memberships, and courses Food Safety Certificate Area of work experience Quality control and assurance Work conditions and physical capabilities Fast-paced environment Work under pressure Standing for extended periods Bending, crouching, kneeling Walking Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability Positive attitude Leadership Screening questions Are you authorized to work in Canada? Are you available for shift or on-call work? Are you available to start on the date listed in the job posting? Are you currently a student? Are you willing to relocate for this position? Do you have experience working in this field? Do you have the required certifications listed in the job posting? Do you live near the job location? Do you meet the language requirements listed in the job posting? Employment terms options Early morning Evening Employment terms options Shift Morning Night Day Weekend Financial benefits Gratuities Other Benefits Free parking available Learning/training paid by employer On-site housing options Team building opportunities

What you’ll do

Supervise and coordinate food preparation and service staff, train and hire employees, and ensure food and service meet quality standards. Manage supply requisitions and records, and address customer complaints and concerns.

Requirements

Requires an other trades certificate or diploma and 1 to less than 2 years of experience. A Food Safety Certificate, customer service professionalism, and the ability to work in a fast-paced environment under pressure are specified.

Benefits

• Free Parking
• Employer-Paid Training
• On-Site Housing
• Team-Building Opportunities
• Gratuities

Listed skills

• Food safety · Preferred
• Customer service · Preferred
• Quality Control · Preferred
• Inventory management · Preferred
• Leadership · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Safety
• Food Handling
• Customer Service
• Quality Control
• Inventory Management
• Food and Kitchen Supply Requisitioning
• Staff Hiring
• Complaint Resolution
• Recordkeeping
• Oral Communication
• Leadership
• Teamwork
• Flexibility
• Attention to Detail

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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