Shift manager - fast food restaurant

Job summary

Establish methods to meet work schedules, order food and kitchen supplies, and supervise, coordinate, train, and hire food service staff. Address customer concerns, maintain stock and operational records, prepare food order summaries, and supervise and check food trolley deliveries.

Job details

Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Work site environment Noisy Hot Work setting Food service establishment Coffee shop Tasks Establish methods to meet work schedules Requisition food and kitchen supplies Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Hire food service staff Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare food order summaries for chef Must have knowledge of the establishment's culinary genres Supervise and check delivery of food trolleys Supervision 11-15 people Food service counter attendants and food preparers Kitchen and food service helpers 16-20 people Work conditions and physical capabilities Fast-paced environment Tight deadlines Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability Employment terms options Early morning Evening Shift Employment terms options Morning Day Weekend Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week

What you’ll do

Establish methods to meet work schedules, order food and kitchen supplies, and supervise, coordinate, train, and hire food service staff. Address customer concerns, maintain stock and operational records, prepare food order summaries, and supervise and check food trolley deliveries.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. Candidates must know the establishment’s culinary genres and be dependable, flexible, customer-focused, and effective communicators in a fast-paced environment.

Listed skills

• scheduling · Preferred
• interpersonal skills · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Hiring
• Scheduling
• Food Service Operations
• Food and Supply Requisitioning
• Customer Complaint Resolution
• Inventory and Sales Recordkeeping
• Food Safety and Sanitation
• Food Order Summarization
• Delivery Inspection
• Oral Communication
• Interpersonal Skills
• Customer Focus
• Teamwork
• Attention to Detail

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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