TOTEM talent recruiterVerified Job Source

Senior IT Manager – Enterprise Applications & SAP

Toronto, ON
On-site
Posted Sep 18, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Lead · 10+ years
Minimum education: Bachelor’s degree
Apply by: Oct 11, 2026
Posting language: English
Working hours: 38 hours per week
Seniority: Associate
Application method: Direct apply is available

Job summary

Lead and develop the Americas IT Hub by managing a multidisciplinary team of 12+ reports across Canada, the US, and Mexico. Oversee the regional project roadmap, SAP ecosystems, and digital solutions while aligning technology priorities with business needs.

Job details

Employment Status: Full-time Work Schedule: 37.5 hours/week Location: Toronto — 100% on-site Job Description Our client, Swatch Group Canada / Swatch Group Services, a company in the watchmaking industry, is seeking a Senior IT Manager – Enterprise Applications & SAP to lead and develop its Americas IT Hub. Leading a team of 12 or more direct reports, you will oversee enterprise applications and digital solutions across Canada, the United States, and Mexico. Your portfolio will include SAP ecosystems, retail systems, and e-commerce platforms, supporting Finance, Sales, Logistics, Customer Service, and Retail. Reporting jointly to the Head of Group Applications and the Country Manager of Swatch Group Canada, you will play a central role in aligning technology priorities with business needs. Responsibilities Lead, recruit, and mentor a multidisciplinary IT team of 12 or more direct reports. Develop the Americas IT Hub and strengthen its role as a strategic business partner. Prioritize change requests and manage the regional project roadmap. Oversee application support, incident management, releases, and regression testing. Guide architectural decisions and promote pragmatic, standardized, sustainable, and cost-efficient solutions. Foster collaboration between corporate teams in Switzerland, regional CFOs, brand headquarters, and regional business units. Ensure service quality, alignment with Group standards, system security, data privacy, and appropriate segregation of access rights. Candidate Profile 10–15 years of IT experience, including demonstrated experience in people management and enterprise application delivery. Experience leading multidisciplinary teams in an international environment. Strong architectural understanding of SAP and its FICO, SD, MM, and CS modules. Knowledge of API and SAP BTP integrations, ABAP and Fiori development governance, Clean Core principles, and S/4HANA migration strategies. Solid grounding in ITIL practices. Strong leadership presence, business acumen, and the ability to influence stakeholders at all organizational levels. Ability to lead teams through change, manage complex priorities, and build trusted relationships. University degree in IT, Computer Science, or Economics. Experience in distribution, retail, or a comparable business environment is an asset. Availability to work 100% on-site in Toronto. What You Can Expect An international leadership role covering Canada, the United States, and Mexico. The opportunity to shape and develop the Americas IT Hub. A diverse application portfolio spanning SAP, retail systems, and e-commerce. Direct collaboration with Group teams in Switzerland and regional decision-makers. A mandate combining people leadership, technology direction, and close involvement in business priorities. Does this opportunity sound like a good fit for you? Apply now through our website or by sending your resume to e.henry@totemtalent.ca. Thank you for your interest in this position; only candidates who meet our client’s requirements will be contacted. The masculine gender is used as a neutral form.

What you’ll do

Requirements

Requires 10-15 years of IT experience with a strong background in people management and SAP architectural knowledge (FICO, SD, MM, CS). A university degree in IT, Computer Science, or Economics is required.