Pool Coordinator

Job summary

The Pool Coordinator is responsible for training staff in instructional standards and emergency procedures while ensuring safety during public swims and rentals. They also manage facility operations, resolve patron inquiries, and assist with administrative and programming tasks.

Job details

Our team is highly skilled, passionate about our community, and we care. Let’s grow together. Who We Are In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes. The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame. The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day. Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work. The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position. We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community. Let’s grow together. What You Will Get To Do The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials. By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community. Reporting to the Supervisor of Aquatics Services, the Pool Coordinator will be responsible for: training staff in instructional standards (Lifesaving Society) and emergency procedures; safety supervision of instructional, public swims and rentals; responding to patron inquires; resolving problems and performing associated public education duties instructing and examining leadership courses; opening and securing the facility at the end of the shift while ensuring all public and staff have safely left the premises; attending and participating at all scheduled staff meetings and training sessions; assist with securing coverage for sick calls and no shows; assist with administration and programming where necessary; and, other duties as may be assigned. Who You Are You are committed to creating an inclusive and safe space for all. You are committed to working in a socially inclusive environment, responding with sensitivity to diverse needs. You enjoy meeting and working with a lot of different people and are known for being a great listener and clear communicator, whether you’re engaging with colleagues or interacting with clients. What You Bring To Our Team As the successful applicant you will possess: minimum of six (6) months related experience; current certifications in: Lifesaving Society’s Swim for Life Instructor; Lifesaving and Emergency First Aid Instructor; Lifesaving Society Advanced Instructor and Examiner; Lifesaving Society National Lifeguard Service (Pool); Current Standard First Aid; Current CPR (Level C); a physical fitness level maintained based on above certification requirements; a working knowledge of Ontario Department of Health Pool Regulations; leadership and supervisory experience with part‑time staff; and, a valid, satisfactory police criminal record check to work with the vulnerable sector. What We Offer You Salary Range/Hourly rate: $28.18 - $31.32 Hybrid information: Frontline Hours: Flex hours, including days, evenings and weekends (maximum of 24 hours per week). Closing Date: October 14, 2026 Vacancy Statement: Unless specifically stated, all job postings at the Town of Whitby are to fill existing vacancies within our organization. AI Disclosure: The Town of Whitby confirms that artificial intelligence (AI) will not be used in the screening, assessment, or selection process for this position. Our commitment to Inclusion, Diversity, Equity, and Antiracism At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work. Equal Employment Opportunity Statement The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Accommodation The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. We thank all applicants and advise that only those selected for further consideration will be contacted. Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.

What you’ll do

The Pool Coordinator is responsible for training staff in instructional standards and emergency procedures while ensuring safety during public swims and rentals. They also manage facility operations, resolve patron inquiries, and assist with administrative and programming tasks.

Requirements

Candidates must possess at least six months of related experience and hold current certifications including Lifesaving Society instructor credentials and National Lifeguard Service. A valid police criminal record check for the vulnerable sector is also required.

Listed skills

• Problem solving · Preferred
• Leadership · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Lifesaving Society Swim for Life Instructor
• Lifesaving and Emergency First Aid Instructor
• Lifesaving Society Advanced Instructor
• Lifesaving Society Examiner
• National Lifeguard Service
• Standard First Aid
• CPR Level C
• Staff Training
• Emergency Procedures
• Public Education
• Leadership
• Supervisory Experience
• Communication
• Problem Solving
• Aquatics Programming
• Emergency First Aid
• Accountability
• Lifeguarding
• Supervision
• First Aid
• Artificial Intelligence
• Aquatic Therapy
• Cardiopulmonary Resuscitation (CPR)
• Disabilities
• Employee Satisfaction
• Physical Fitness
• Social Justice
• Urban Design
• Instructing

Job areas

• Sports & Recreation
• Government & Public Sector
• Management & Leadership
• Customer Service & Support
• Tool Coordinator
• Lifeguard
• Protective Services Workers Not Elsewhere Classified
• Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers

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