PREVENTIVE MAINTENANCE ACCOUNT MANAGER

Job summary

Sell new preventive maintenance service agreements for the company’s life safety products and services, and maintain existing customer contracts. Build relationships with purchasing influencers, promote company offerings, and document competitive activity and market trends.

Job details

Location: Ottawa, OntarioType: In the OfficeTroy Life & Fire Safety Ltd. is looking for a highly motivated, energetic, and outgoing Preventive Maintenance Account Manager/Sales Representative to join our Ottawa, ON Team ! As the Preventive Maintenance Account Manager, you will be responsible for contacting new customers and maintaining an existing customer base. The role will focus on selling new service agreements relating to life safety systems such as fire alarms, sprinkler systems, nurse call systems and security systems. You will be required to establish relationships with purchasing influences while promoting the company's services and products. This role will also have an account management function in order to maintain, and earn commissions on, existing customer contracts.Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy is a 2025 and 2026 winner of the Canada's Best Managed Companies program! Responsibilities Sell new service agreements on all company products and services. Maintain service contracts with existing customers. Establish relationships with purchasing influences while promoting the company’s services and products. Investigate and document competitive activity and trends. Develop knowledge of product, codes and standards. Other related duties as assigned. Qualifications Previous sales experience and/or sales training. The ideal candidate will have experience in the Fire, Life Safety industry and demonstrated promotional skills. Self-starter with evidence of prospecting experience or customer cold calling. Must be willing to travel for customer calls. Excellent interpersonal skills. Knowledge of company products and services would be an asset but willing to train. Ability to work independently. Computer skills - Microsoft Office Suite Must possess a valid driver's license. What We Offer Competitive Salary Commission on sales and existing customer account management. Sales incentive promotions Comprehensive benefit program, including retirement savings program and paid sick days. A dynamic, fast-paced environment to grow your sales skills. Salary: $53,000 - $58,000/annum dependent on related experience. This posting is for a current vacancy. Our hiring team is actively recruiting for this role and will look to onboard following the selection of the successful candidate. Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

What you’ll do

Sell new preventive maintenance service agreements for the company’s life safety products and services, and maintain existing customer contracts. Build relationships with purchasing influencers, promote company offerings, and document competitive activity and market trends.

Requirements

Previous sales experience or sales training is required; experience in the fire and life safety industry and demonstrated promotional skills are ideal. Candidates should be self-motivated, comfortable prospecting and cold calling, able to work independently and travel to customer calls, proficient with Microsoft Office, and hold a valid driver’s license.

Benefits

• Retirement Savings Program
• Paid Sick Days
• Comprehensive Benefits Program

Listed skills

• Sales · Preferred
• Account Management · Preferred
• Cold Calling · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Microsoft Office Suite · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Account Management
• Prospecting
• Cold Calling
• Customer Relationship Building
• Contract Management
• Competitive Analysis
• Product Knowledge
• Knowledge of Codes and Standards
• Interpersonal Skills
• Independent Work
• Microsoft Office Suite
• Customer Service
• Willingness to Travel

Job areas

• Sales
• Customer Service & Support
• Security & Safety
• Construction
• Management & Leadership

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