Retail Store Supervisor

Job summary

Supervise and coordinate a team of 11–15 retail workers, assigning duties, hiring and training staff, and preparing work schedules. Manage merchandise orders, sales, cash, returns, inventory, and sales records, while resolving customer issues and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Retail service establishment Rural area Remote location Retail business Wholesale establishment/store Willing to relocate Responsibilities Tasks Assign sales workers to duties Hire and train or arrange for training of staff Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Manage cash Store items in warehouse, tool room or supply area Maintain inventory of stored material Maintain inventory of supplies Perform same duties as workers supervised Maintain sales records for inventory control Supervision 11-15 people Cashiers Grocery clerks and shelf stockers Retail salespersons and sales clerks Additional information Security and safety Basic security clearance Criminal record check Transportation/travel information Own transportation Public transportation is not available Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Attention to detail Combination of sitting, standing, walking Walking Standing for extended periods Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Benefits Financial benefits Group insurance benefits Other Benefits Other benefits

What you’ll do

Supervise and coordinate a team of 11–15 retail workers, assigning duties, hiring and training staff, and preparing work schedules. Manage merchandise orders, sales, cash, returns, inventory, and sales records, while resolving customer issues and supply shortages.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role is on-site and calls for accuracy, customer focus, communication, flexibility, organization, reliability, and the ability to work under pressure and handle heavy loads.

Benefits

• Group Insurance Benefits
• Other Benefits

Listed skills

• Sales · Preferred
• Sales Reporting · Preferred
• Customer service · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Hiring and Training
• Merchandise Ordering
• Merchandising
• Sales
• Sales Reporting
• Customer Service
• Complaint Resolution
• Inventory Management
• Cash Management
• Sales Records Management
• Scheduling
• Communication
• Organization
• Attention to Detail
• Teamwork

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

More jobs from TWO BAY ENTERPRIZES LTD