Dispatcher

Job summary

The dispatcher will maintain and update driver dispatching systems while optimizing daily operations and managing assignment changes. They are also responsible for communicating effectively with employees and customers to resolve service-related issues.

Job details

About us: Vast-Auto Distribution, a subsidiary of O’Reilly Automotive Inc., is a leader in auto parts distribution and retail across Eastern Canada. It is part of O’Reilly Auto Parts that operates more than 6,000 stores, with more than 92,000 team members across the USA, Mexico, Puerto Rico, and Canada under the Parts City Auto Parts and O’Reilly Auto Parts banners. Our Part city store is currently looking for a Dispatcher to serve our customers. Responsibilities: Support daily store operations; Maintain and update driver dispatching systems; Optimize operations throughout the day and manage assignment changes; Communicate effectively with employees and customers; Follow up on issues, required adjustments, and report to the store manager; Resolve customer service–related issues in collaboration with the store manager; Perform any other related tasks as assigned. Key Skills: Ability to work under pressure; Organized, autonomous, and responsible. What we offer: Permanent position. Dynamic work team. 40-hour work week can vary from Monday to Friday 8-17:00. Competitive salary. Group insurance & retirement plan (RRSP) after the probation period. What Sets Us Apart Grow and succeed in a value-driven workplace that supports your professional development, all within the stability of a Fortune 300 organization. Exposure to best practices and tools across a large North American organization, opening doors to diverse career pathways. Career growth opportunities through our Promote from Within philosophy. Competitive benefits package, including Medical, Dental, Life and Long-Term Disability Insurance, RRSP, and additional employee benefits. Commitment to inclusion: We are dedicated to building a diverse and inclusive workplace. We value different perspectives and encourage applications from all qualified individuals. Commitment to our customers and team members: We are enthusiastic, hardworking professionals dedicated to teamwork, safety and wellness, and delivering excellent customer service. We lead with respect, honesty, and a win-win attitude while maintaining strong expense discipline. If you are excited about this opportunity, we encourage you to submit your resume. If your application is selected, we will contact you to schedule an interview. Note: Vast-Auto Distribution does not use AI for job screening purposes

What you’ll do

The dispatcher will maintain and update driver dispatching systems while optimizing daily operations and managing assignment changes. They are also responsible for communicating effectively with employees and customers to resolve service-related issues.

Requirements

The ideal candidate should be organized, autonomous, and responsible with the ability to work under pressure. No specific educational or experience requirements were explicitly stated, implying an entry-level focus.

Benefits

• Group insurance
• Retirement plan
• Medical insurance
• Dental insurance
• Life insurance
• Long-term disability insurance

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dispatcher
• Operations support
• Dispatching systems
• Communication
• Customer service
• Problem solving
• Organization
• Autonomy
• Responsibility
• Work under pressure

Job areas

• Logistics
• Customer Service & Support
• Retail
• Transportation
• Administrative

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