Medical Support Veterinary Assistant, Green Acres Animal Hospital

Job summary

The role combines pharmacy duties, such as processing prescriptions and managing inventory, with clinical support including patient restraint and medical record entry. Additionally, the assistant provides reception coverage and collaborates with the medical team to ensure smooth daily operations.

Job details

Medical Support Veterinary Assistant Location: Lethbridge, AB Position: Full-Time Schedule: Monday to Friday, 40 Hours per Week Are you highly organized, detail-oriented, and passionate about animal care? We are looking for a Pharmacy & Veterinary Assistant to join our growing team! This is a unique role that combines pharmacy responsibilities with hands-on veterinary support. The ideal candidate enjoys working behind the scenes to keep patient care running smoothly while also building positive relationships with clients and their pets. What You'll Do As a Pharmacy & Veterinary Assistant, you will work closely with our veterinarians and support team to provide exceptional patient and client care. Responsibilities include: Assisting veterinarians with medical records and note entry Preparing and processing prescriptions Managing pharmacy inventory and organization Billing and invoicing client visits and treatments Assisting with patient restraint during examinations and procedures Supporting client communication and patient care Maintaining accurate medical and pharmacy records Providing reception coverage as needed Collaborating with veterinarians, RVTs, Client Care Specialists, and Veterinary Assistants to ensure smooth daily operations What We're Looking For Highly organized and detail-oriented Comfortable working in a fast-paced environment Strong with computers and multitasking An excellent communicator with a positive attitude Able to work independently while also thriving as part of a team Passionate about providing exceptional client service and patient care Preferred Qualifications Previous pharmacy experience (human or veterinary) Experience working in a veterinary clinic Experience with medical documentation or record keeping Client service or reception experience Comfortable handling and restraining dogs and cats What Makes This Role Unique? This position is a dedicated support role designed to help our veterinarians and medical team provide efficient, high-quality patient care. While the primary focus is pharmacy and medical support, team members will receive cross-training in reception and veterinary assistant duties to provide occasional relief coverage when needed. Supportive and collaborative team environment No weekend shifts Opportunity to learn and grow within veterinary medicine Meaningful work helping pets and the people who love them What VCA Canada Offers RRSP Employer 5% Group Match Program! Saving for your future just got easier! VCA Canada RRSP Student Loan Program - Ask us more! A caring culture of Wellness and Appreciation! Competitive wages and benefits! Annual uniform allowance Exceptional career development: there is room to grow here! Employee Assistance Program Referral Bonus Rewards Opportunities to give back to your community through VCA initiatives Generous personal pet care discounts And extra perks like shopping discounts and cool wellness apps! Our Story VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy. In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canada. Click APPLY now and join us! VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.

What you’ll do

The role combines pharmacy duties, such as processing prescriptions and managing inventory, with clinical support including patient restraint and medical record entry. Additionally, the assistant provides reception coverage and collaborates with the medical team to ensure smooth daily operations.

Requirements

Candidates should be highly organized, detail-oriented, and comfortable in a fast-paced environment with strong communication skills. Preferred qualifications include previous experience in a veterinary or human pharmacy and comfort handling dogs and cats.

Benefits

• RRSP Employer 5% Group Match Program
• RRSP Student Loan Program
• Competitive Wages
• Annual Uniform Allowance
• Employee Assistance Program
• Referral Bonus
• Personal Pet Care Discounts
• Shopping Discounts
• Wellness Apps

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Pharmacy Management
• Veterinary Support
• Patient Restraint
• Medical Record Keeping
• Client Communication
• Billing and Invoicing
• Inventory Management
• Multitasking
• Computer Literacy
• Client Service

Job areas

• Healthcare
• Customer Service & Support
• Administrative

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