Reception - Client Care Receptionist

Job summary

The Client Care Receptionist will manage front-desk operations and provide exceptional service to pet owners and their families. They will support the veterinary team to ensure a welcoming and efficient environment for all patients.

Job details

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners. We bring this to life through three promises: Our People Promise – To be a great place to work. Our Customer Promise – To deliver world-class veterinary care, locally. Our Sustainability Promise – To be a force for good. Guided by our values—We Care, We Dare, We Share—we prioritize well-being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together. Reception - Client Care Receptionist Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.

What you’ll do

The Client Care Receptionist will manage front-desk operations and provide exceptional service to pet owners and their families. They will support the veterinary team to ensure a welcoming and efficient environment for all patients.

Requirements

Candidates should possess strong interpersonal skills and a passion for animal welfare. The role requires a professional and approachable demeanor to effectively assist clients in a dynamic veterinary setting.

Listed skills

• Customer service · Preferred
• Collaboration · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Care
• Reception
• Communication
• Customer Service
• Collaboration
• Compassion
• Animal Care
• Animal Welfare
• Interpersonal Communications
• Operations
• Teamwork

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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