VML is a leading global agency that integrates brand experience, customer experience, and commerce, leveraging data and technology for innovative client solutions.
New York, New York
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
On-site · Toronto
The CX/CRM Strategist will conduct market and customer research to develop empathetic, innovative solutions for a portfolio of brands. They will collaborate across multidisciplinary teams to solve real-world brand problems and measure the performance of launched initiatives for continuous improvement.
Hybrid · Toronto
The strategist will analyze customer data and market trends to solve business problems and create impactful customer experiences. They will collaborate with cross-functional teams including designers, copywriters, and account leads to guide strategy and measure project performance.
Hybrid · Toronto
The CX / CRM Strategist will collaborate across a portfolio of brands to solve business problems through empathy, data analysis, and innovative customer experience planning. They will act as a reliable source of insight, guiding teams through presentations and documentation while measuring the performance of brand launches.
On-site · Toronto
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most…
On-site · Montréal
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most…
Hybrid · Toronto
Partner with a CD Writer to develop and execute integrated creative ideas and campaigns, applying exceptional art direction and design craft. Collaborate with agency leadership and teams across client categories to raise creative standards and champion the agency’s values.
On-site · Toronto
Collaborate with a copywriter to conceive and execute high-impact, award-winning creative campaigns for a diverse range of clients. Work closely with the associate creative leadership team and the chief creative officer to elevate the agency's creative output.
On-site · Toronto
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most…
Hybrid · Vancouver
Manage client relationships and lead the development and delivery of marketing campaigns aligned with client goals, overseeing project timelines, budgets, and scope. Collaborate with internal teams, report on campaign performance, resolve client concerns, and identify opportunities to grow accounts.
On-site · Vancouver
Manage client accounts as a trusted primary contact, building strong relationships and leading the development and delivery of marketing campaigns. Coordinate internal teams, budgets, schedules, and project scope; report on performance, recommend strategies, address client concerns, and identify account growth opportunities.
Hybrid · Vancouver
Manage client relationships and lead the planning and delivery of marketing campaigns, coordinating internal teams while overseeing project scope, budgets, and timelines. Present proposals and performance insights, resolve client concerns, and identify opportunities to grow accounts.
On-site · Montréal
Lead the conceptualization and execution of integrated campaigns while serving as the narrative architect for high-end brands. Collaborate with art directors and strategists to transform high-level strategies into refined, impactful creative solutions for a major nicotine client.
Hybrid · Montréal
Lead the conceptualization and execution of integrated campaigns while architecting high-level brand narratives for a major nicotine category client. Partner with cross-functional teams to transform strategic insights into award-winning creative solutions and mentor junior creative staff.
On-site · Toronto
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most…
Hybrid · Toronto
The Director of CX Strategy will lead the development of enterprise-level customer experience strategies and orchestrate cross-functional teams to drive business transformation. They are responsible for identifying growth opportunities, managing executive client relationships, and establishing measurement frameworks to ensure measurable business impact.
On-site · Toronto
Lead the development of CX strategies to translate complex business challenges into cohesive, human-centric brand experiences across physical and digital ecosystems. Collaborate with cross-functional leadership teams to drive measurable impact and foster business growth through innovative solutions.
Hybrid · Toronto
The Director of CX Strategy will lead the development of enterprise-level customer experience strategies to drive business transformation and growth. They will orchestrate cross-functional teams and partner with executive clients to architect solutions that deliver measurable business impact.
Hybrid · Toronto
The Director of Social Strategy will define the overarching social vision and lead the development of high-impact campaigns for enterprise brands. They are responsible for mentoring a high-performing team and acting as a trusted advisor to senior clients to drive agency growth.
Hybrid · Toronto
The Director of Social Strategy will define and champion the overarching social vision and playbooks for a diverse roster of enterprise brands. They will lead the translation of cultural insights into actionable strategies while mentoring a high-performing team to drive agency growth.
On-site · Toronto
Define and lead the global social media vision and strategy for a diverse portfolio of brands. Collaborate with creative, strategy, and data teams to translate cultural insights into measurable business results.
