(CAN) Asset Protection Operations Team Lead

Job summary

The Team Lead assists in managing asset protection and store operations by coordinating tasks, training associates, and ensuring high levels of customer service. They are responsible for leading team huddles, monitoring productivity, and supporting management with performance growth and scheduling.

Job details

Position Summary... Assists in the leadership of the Asset Protection and office areas and processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required. What you'll do... 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate. 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office support. 3. Support with scheduling as needed. 4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity. 5. Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store. 7. Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provide feedback as needed. 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris. 9. Complete GTA/Workday tasks and supports Management. 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates. The minimum rate of pay for this position starts from $21.85. ‎ Le taux horaire minimum pour ce poste débute à 21.85. ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law. Primary Location… 201 Rue Strasbourg, Candiac, QC J5R 0B4, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. Find Jobs ㅤ Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What you’ll do

The Team Lead assists in managing asset protection and store operations by coordinating tasks, training associates, and ensuring high levels of customer service. They are responsible for leading team huddles, monitoring productivity, and supporting management with performance growth and scheduling.

Requirements

Candidates must be at least 16 years of age. No specific educational or professional experience requirements are listed beyond the ability to perform operational and leadership duties.

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Customer Service
• Team Management
• Training
• Operations Management
• Task Delegation
• Communication
• Performance Management
• Safety Compliance
• Scheduling
• Conflict Resolution
• Inventory Support
• Asset Protection
• Product Promotion
• Goal Setting
• Artificial Intelligence
• Teaching
• Decision Making Software
• Merchandising
• Operations
• Resume Screening

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Security & Safety
• Asset Protection Lead
• Loss Prevention / Asset Protection Specialist
• Security Guards
• Retail Loss Prevention Specialists
• Protective Service Workers, All Other

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