Employment Consultant

Job summary

The Employment Consultant manages a caseload of clients to provide vocational advice, job search training, and individualized action plans to secure sustainable employment. They also develop relationships with community stakeholders and employers to facilitate job placements and resolve workplace issues.

Job details

Company Description We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth. Job Description About the role Location: In Office / Brampton Like WCG, you believe in the power of work to transform lives. As an Employment Consultant, you’ll be responsible for providing solution focused approach to assisting client find and maintain employment. In this role, you will ensure successful outcomes for clients while working to achieve contract deliverables. You will work with an assigned caseload of clients facing multiple barriers to employment and provide a range of supports to clients and their employers for the purpose of ensuring clients maintain their employment. You will work to develop a positive relationship with the client, encouraging, motivating, and supporting the clients to achieve sustainable employment, and increase independence and self-sufficiency as appropriate. If you have a background in social services, community services, sales, customer service (particularly recruitment consultants), education, and human resources, you may find you have the skills needed to be a successful Employment Consultant! What you’ll do Positively contribute to monthly individual and team Key Performance Indicators (KPIs) while managing a challenging workload through prioritization and effective time management Develop and maintain relationships with community stakeholders as part of generating and managing client referrals Conduct Assessments to understand and document the client's employment-related strengths, needs, abilities, skills, and other relevant employment-related factors Support the development of an individualized Employment Action Plan to support the client’s journey to securing long-term employment Maintain regular face-to-face contact providing pre-employment assistance through vocational advice, job search training, skill development, work preparation and other activities outlined in the Employment Action Plan, supporting a client’s return to employment Support clients with awareness and navigation, including accessing community resources to improve their job readiness, including facilitating and following up on referrals as appropriate Conduct initial employer on-site visits to ensure the best working conditions for our clients Assist the client and/or employer to resolve issues that may impact the client's ability to maintain employment Identify and arrange for any accommodations and supports necessary for the client to continue employment Coordinate and facilitate required training that will support job retention, including on-the-job training Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected Qualifications What you bring Demonstrated experience in conducting and interpreting client assessments; coaching and mentoring clients; working with individuals with complex barriers and a broad range of cultural backgrounds Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment Excellent documentation and report writing skills, as well as in interviews/assessments, professional resume writing, vocational counselling, and individualized goal setting and planning Solid understanding of confidentiality and other professional codes of conduct Ability to work outside business hours, including in shifts and evenings, when required Strong digital literacy, including MS Office suite Employment conditional on obtaining a criminal record check Preferred: Post-secondary certificate, degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) Experience in effectively and creatively connecting clients to employers based on mutual needs/benefits Certified Career Development Practitioner (CCDP) certification Bilingual (English and French) a strong asset For complete job requirements, see the full Job Description here. Additional Information What we offer Competitive salary of $53,820 per year Ongoing learning and development opportunities Generous time-off policies that promote work/life balance A diverse and inclusive workplace with a track record of high employee engagement and teamwork The opportunity to do work that makes a difference! ICWCGEOSD Diversity, Equity, Inclusion and Belonging Matter WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone. WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process. Passion and Lived Experience Matter! If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals. Program: EO - Brampton Travel Expectations: No Employment Type: Permanent

What you’ll do

The Employment Consultant manages a caseload of clients to provide vocational advice, job search training, and individualized action plans to secure sustainable employment. They also develop relationships with community stakeholders and employers to facilitate job placements and resolve workplace issues.

Requirements

Candidates should have experience in client assessments, coaching, and working with individuals facing complex barriers to employment. A post-secondary certificate, degree, or diploma in a relevant field such as social work, human services, or career development is preferred.

Benefits

• Ongoing learning and development opportunities
• Generous time-off policies
• Work/life balance

Listed skills

• community resource navigation · Preferred
• case management · Preferred
• Documentation · Preferred
• Vocational Counselling · Preferred
• Coaching · Preferred
• Conflict Resolution · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client assessment
• Coaching
• Mentoring
• Vocational counselling
• Resume writing
• Goal setting
• Case management
• Labour market knowledge
• Community resource navigation
• Documentation
• Report writing
• Digital literacy
• MS Office suite
• Conflict resolution
• Stakeholder management
• Report Writing
• Workplace Inclusivity
• Digital Literacy
• Bilingual (French/English)
• Planning
• Vocational Rehabilitation
• Goal Setting
• Social Work
• Cisco Certified Design Professional
• Customer Service
• Confidentiality
• Economic Growth
• Employee Engagement
• Sales
• Human Resource Management
• Psychology
• Human Services
• Labor Economics
• Key Performance Indicators (KPIs)
• Mentorship
• Microsoft Office
• Sociology
• Time Management
• Prioritization
• Teamwork
• Solutions Focused

Job areas

• Social Services
• Human Resources
• Consulting
• Customer Service & Support
• Education
• Employment Consultant
• Career Counselor
• Personnel and Careers Professionals
• Educational, Guidance, and Career Counselors and Advisors

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