Room Attendant

POSITION SUMMARY Reporting to the Director of Housekeeping, the successful candidate will be responsible for cleaning and maintaining guest rooms as well as replenishing and invoicing of private bars according to the standards of the Pan Pacific Hotel. KEY RESPONSIBILITIES THE KEY RESPONSIBILITIES OF THE ROOM ATTENDANT INCLUDE BUT ARE NOT LIMITED TO: * Cleans and supplies fourteen (14) rooms per day including all related private bar tasks. * Be able to provide evening turn down service. * Must meet performance standards on room inspection checklist; offers all assistance possible to guests. * Maintains and reports defective equipment; maintains and keeps linen closet, cart and basket well-supplied. * Ensures all chemicals are being employed to WHMIS standards. * Checks for and turns in all Lost and Found items; reports damage or losses to maintenance or housekeeping. * Removes Room Service trays from hallways. * Notifies the Hotel Inventory System after each guest room has been cleaned. * Performs other related duties as required. PHYSICAL DEMANDS Must be able to exert physical effort, endure various physical movements throughout the work areas such as bending, stooping and kneeling when required. COMPETENCY PROFILE * Contributes an energetic and positive attitude to the hotel atmosphere * Maintain highest standard of professionalism, ethics, grooming. * Self-motivated and able to complete responsibilities in a timely manner with little or no supervision. * Must be extremely well organized and detail oriented. * Maintain professional business confidentiality as required. SELECTION CRITERIA QUALIFICATIONS AND TECHNICAL EXPERIENCE * Previous hotel/housekeeping experience preferred. * Knowledge of WHMIS and safety standards. * Proficient in English to articulate themselves professionally in guest interactions. * Knowledge of “Back Safe” techniques. * Must have clear performance record. * Must be meeting the standards of cleanliness and productivity as set by the Hotel.

The Room Attendant is responsible for cleaning and maintaining guest rooms to hotel standards, including replenishing private bars and providing turn down service. They must also report defective equipment, manage inventory, and ensure all chemicals are handled according to WHMIS standards.

Candidates should have previous hotel or housekeeping experience and knowledge of WHMIS and safety standards. Proficiency in English is required for professional guest interactions, along with the ability to perform physical tasks like bending and kneeling.

• Time managementPreferred
• Customer servicePreferred
• Attention to detailPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Housekeeping
• Room cleaning
• Private bar maintenance
• Turn down service
• WHMIS standards
• Inventory management
• Attention to detail
• Time management
• Professionalism
• Customer service
• Back Safe techniques
• Equipment maintenance
• Energetic
• Positivity
• Ethical Standards And Conduct
• Self-Motivation
• Cleanliness
• Confidentiality
• English Language
• Inventory Management System
• Invoicing
• Safety Standards
• Detail Oriented

• Hospitality
• Customer Service & Support
• Administrative
• Room Attendant
• Maid / Housekeeping Staff
• Domestic Housekeepers
• Maids and Housekeeping Cleaners

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week