Inside Sales Representative

Job summary

The Inside Sales Representative is responsible for managing the order process, including pricing, sourcing products, and generating sales orders. They also build and maintain customer relationships while collaborating with outside sales and warehouse teams to ensure accurate delivery.

Job details

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros! Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process. What’s in it for you? * Full health care benefits starting day one. * Career development and training opportunities * Comprehensive benefits with premiums fully paid for by the company for the “Core” package. * Life insurance, disability and wellness programs * Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution * Paid vacation and sick time and day off on your birthday! * Bonus programs that include annual performance and profit sharing * Employee discounts on top brands of plumbing and HVAC/R products * Education reimbursement for employees * Employee referral program * Safety shoe reimbursement What you will do: * Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders. * Enter quotations and orders into the system with accuracy in a timely manner. * Provide customers with accurate pricing, inventory, and specific delivery information. * Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business. * Prepare quotations and process orders on behalf of outside sales staff. * Respond to customers’ requests and inquiries in a timely manner. * Achieve sales targets and objectives as set out by Management by promoting and or upselling products * Adhere to company safety policies and regulations * Assist in the warehouse and with deliveries when needed What you will bring: * Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset * Previous Inside Sales related industry (Industrial Products) experience in preferred * General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset. * High level of commitment to exceptional customer service. * Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment. * Highly organized in prioritizing work and multi-tasking on a regular basis Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications. Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. #INDSAL

What you’ll do

The Inside Sales Representative is responsible for managing the order process, including pricing, sourcing products, and generating sales orders. They also build and maintain customer relationships while collaborating with outside sales and warehouse teams to ensure accurate delivery.

Requirements

Candidates should have previous inside sales experience in an industrial products environment and possess general computer skills. Post-secondary education in business or engineering is considered an asset, along with a strong commitment to customer service.

Benefits

• Health care benefits
• Career development
• Training opportunities
• Life insurance
• Disability programs
• Wellness programs
• Retirement savings programs
• RRSP
• DC pension
• Paid vacation
• Sick time
• Birthday off
• Bonus programs
• Profit sharing
• Employee discounts
• Education reimbursement
• Employee referral program
• Safety shoe reimbursement

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inside sales
• Customer service
• Order processing
• Pricing
• Inventory management
• Relationship building
• Microsoft Office
• AS400
• Communication
• Multi-tasking
• Sales targets
• Upselling
• Collaboration
• Problem solving
• Time management

Job areas

• Sales
• Customer Service & Support
• Logistics
• Construction
• Manufacturing

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