Office Assistant III AO

Our Burnaby area office is looking for a detail-oriented Office Assistant with good customer service skills to perform a variety of intermediate clerical and administrative duties. If you’re a self-starter and enjoy a day providing assistance to internal and external clients, plus varied administrative work, consider joining us for this permanent opportunity. Where you’ll work In this role, you'll work onsite in our Burnaby office five days a week. Look after the front desk reception and undertake clerical duties including filing, emailing, scanning, receiving phone calls, providing general information, taking messages, forwarding calls as appropriate, and receiving and directing visitors Obtain and document information from claimants, employers, or other parties Type a variety of materials such as correspondence, forms, reports, and material involving technical and industrial terminology Maintain files and distribute materials as required Receive, sort, and forward mail as required Consistently model the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking. We’re Looking For Someone Who Can Provide outstanding customer service Obtain and record information both orally and in writing Demonstrate attention to detail Your Background And Experience A minimum of grade 12 education Use Microsoft Word proficiently Type a minimum of 35 words per minute Important to know Before we can finalize any offer of employment, you must: Consent to a criminal record check Confirm you’re legally entitled to work in Canada Who We Are At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province. What’s it like to work at WorkSafeBC? It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for. Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. Learn more: Discover who we are. Our Benefits Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary, your total compensation package may include vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. We also offer continuous learning opportunities, leadership development programs, and tuition reimbursement to make your career at WorkSafeBC rewarding. As a member of our team, you'll have access to services and benefits that can help you get the most out of work — and life. Learn more: Find out what we offer. Salary: $28.69/hourly Want to apply? Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date. Please note that we will be starting assessments prior to the closing date. We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

The role involves managing front desk reception, handling phone calls, and providing general information to internal and external clients. Additional duties include filing, scanning, typing correspondence, and documenting information from claimants and employers.

Candidates must have a minimum of grade 12 education and be proficient in Microsoft Word with a typing speed of at least 35 words per minute. Applicants must also consent to a criminal record check and be legally entitled to work in Canada.

• Vacation • Optional leave arrangements • Health care benefits • Dental benefits • Retirement pension • Continuous learning opportunities • Leadership development programs • Tuition reimbursement

• Customer servicePreferred
• CommunicationPreferred
• Data entryPreferred
• Microsoft WordPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Clerical Duties
• Filing
• Scanning
• Microsoft Word
• Typing
• Data Entry
• Reception
• Administrative Support
• Communication

• Administrative
• Customer Service & Support
• Finance & Accounting
• Government & Public Sector

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 11, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level