Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Apply by
- Dec 14, 2026
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The dispatcher will manage real-time operations, including driver communication, shipment coordination, and cross-border documentation. They are responsible for ensuring compliance with Hours of Service regulations and providing timely updates to customers and internal teams.
Job details
LOCATION: VAUDREUIL-DORION, QC SCHEDULE: ON-SITE | 4 DAYS ON - 4 DAYS OFF; 3:30 PM TO 2H30 AM; 1 HOUR BREAK (NON-FLEXIBLE) XTL Transport is looking for a bilingual Dispatcher to join our dynamic operations team. This role is key to ensuring the smooth coordination of cross-border and domestic deliveries. We're seeking a candidate who is proactive, detail-oriented, and experienced in managing transportation logistics. KEY RESPONSIBILITIES * Maintain constant communication with drivers via phone and internal chat * Monitor and respond to operational emails in real-time * Manage dispatch operations, including real-time assignment changes and system updates * Coordinate and support cross-border shipments with a working understanding of ACE and ACI processes * Create and manage cross-border documentation (ACE/ACI) * Communicate clearly with drivers performing domestic deliveries * Ensure compliance with driver Hours of Service regulations * Support customers and internal teams with timely updates and issue resolution * Utilize TMS software (experience with AS400 is an asset) * Contribute to the development and adherence of operational procedures REQUIREMENTS * Minimum 2 years of experience in dispatch or transport operations * Fluency in French and English is mandatory * Proficiency with dispatch systems and comfort with learning new technologies * Excellent typing speed and attention to detail * Strong understanding of geography and transportation routes * Ability to prioritize and handle pressure effectively * Resourceful, independent, and highly organized This is a full-time, permanent on-site position. If you’re passionate about transport logistics and want to join a professional, fast-paced environment—we will be happy to meet you! You will find the right opportunity for you at XTL! To learn more about our job openings, visit our website: www.xtl.com/en XTL is an equal opportunity employer that embraces diversity in the workplace. All applications are given equal consideration, regardless of whether they are submitted by a woman, a man, a member of a visible minority, an Indigenous person, or a person with a disability. The masculine form is used solely to simplify the text. We encourage all interested individuals to apply; however, only candidates selected for an interview will be contacted. #QCjob
What you’ll do
The dispatcher will manage real-time operations, including driver communication, shipment coordination, and cross-border documentation. They are responsible for ensuring compliance with Hours of Service regulations and providing timely updates to customers and internal teams.
Requirements
Candidates must have at least two years of experience in dispatch or transport operations and be fluent in both French and English. Proficiency with dispatch systems and a strong understanding of transportation geography are required for this role.
Listed skills
- Problem solving · Preferred
- Data entry · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Dispatching
- Transportation logistics
- Cross-border shipments
- ACE/ACI processes
- Driver communication
- TMS software
- AS400
- Hours of Service compliance
- Documentation management
- Problem solving
- Geography
- Data entry
- Bilingualism
- Resourcefulness
- Bilingual (French/English)
- Multilingualism
- Communication
- Operations
- Time Management
- Typing
- Coordinating
- Prioritization
- Detail Oriented
Job areas
- Logistics
- Transportation
- Administrative
- Night Dispatcher
- Dispatcher
- Telephone Switchboard Operators
- Dispatchers, Except Police, Fire, and Ambulance
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