Ms. Wahiba (Ameera) Younsi

Results-driven Business Development and Key Account Management professional with 8+ years of international experience across insurance, logistics, and public relations sectors in the UAE and Middle East. Proven expertise in corporate client relationship management, sales growth, regional operations management, and strategic business development. Demonstrated ability to manage large corporate portfolios, negotiate contracts, coordinate cross-functional teams, and deliver tailored solutions that improve customer satisfaction and increase revenue. Strong background in logistics operations, account management, risk advisory, and market expansion. Seeking opportunities where expertise in client relationship management, business development, and operations coordination can contribute to organizational growth.

• Ability to work under pressure
• Able to manage multiple projects
• Academic Database Searching
• Account Management
• Activity coordination
• adaptability
• Agile
• Analyse de textes
• assessment
• Attention to detail
• Bilingual communication
• Business analysis
• Business development
• Capable of working independently
• Client Relationship Management
• Communication
• Conflict Resolution
• Consultative Selling
• Contract Negotiation
• Critical Thinking
• CRM Systems
• Cross-Functional Collaboration
• Customer service
• Data analysis
• ERP systems
• Execution
• Financial analysis
• Google Workspace
• interpersonal skills
• Leadership
• Lead Qualification
• Microsoft Office Suite
• Microsoft Outlook
• Microsoft Teams
• Microsoft Word
• Negotiation
• Organization
• Problem solving
• Project management
• Relationship Building
• Reporting
• Salesforce
• Sales Growth
• Stakeholder Management
• Teamwork
• Time management
• written communication

1. Insurance Key Account Manager

   Cross Road Insurance Brokers

   Jul 2024 to Present

   Dubai, UAE

   • Manage and grow a portfolio of corporate insurance clients, serving as the primary contact for policy management and advisory services. • Design and implement customized insurance solutions including Medical, Property, Motor Fleet, Marine, Liability, and Specialty Lines. • Coordinate with insurance providers, underwriters, and third-party administrators to ensure seamless claims processing and service delivery. • Prepare and submit RFQs, proposals, and policy renewals, maintaining high client retention rates. • Identify opportunities for cross-selling and upselling insurance products, contributing to revenue growth. • Ensure all policies and documentation comply with regulatory and operational standards.

2. CO-Founder

   Wahiba Commercial Brokerage

   Aug 2022 to Dec 2025

3. Regional Manager

   G&P Logistics (Previously Global Logistics)

   Jan 2020 to Jul 2023

   Saudi Arabia

   • Promoted from Business Development Manager in July 2022 based on performance and leadership. • Managed regional logistics operations and business development activities across assigned territories. • Led and supervised sales and operational teams, ensuring achievement of revenue and service targets. • Developed and implemented regional sales strategies and market expansion plans. • Managed operational budgets, monitored KPIs, and implemented cost-control measures. • Built and maintained strong relationships with corporate clients, suppliers, and logistics partners. • Negotiated service contracts and pricing agreements with vendors. • Prepared monthly and quarterly operational and financial performance reports. • Supported recruitment, onboarding, and performance management of regional staff.

4. Public Relations Account Executive

   APCO Worldwide

   Mar 2019 to Dec 2019

   Dubai, UAE

   • Developed and executed public relations campaigns and media engagement strategies for government and corporate clients. • Managed social media communication strategies, including content creation and audience engagement. • Coordinated media relations activities for high-profile projects including the UAE Federal National Council Elections 2019. • Prepared daily media monitoring and geopolitical analysis reports. • Organized media briefings, press conferences, and stakeholder interviews.

5. Journalist Assistant

   Echo D'Oran

   Jan 2015 to Jan 2018

   Algeria

6. Sponsorship Coordinator

   ENTV National Television

   Jan 2014 to Jan 2015

   Algeria

7. Event Coordinator

   Arab Film Festival

   Jan 2013 to Jan 2017

   Algeria

1. University of Es-Senia

   Master’s Degree, Geostrategic and Crisis Analysis

   Oran, Algeria

2. University of Science and Technology of Oran – Mohamed Boudiaf (USTO-MB)

   Bachelor’s Degree, Communication and Information

   Algeria

3. Institute of Oran

   Certificate, Environment and Sustainable Development

   Algeria

• ArabicNative
• EnglishFluent
• FrenchFluent