Executive Lounge Server (Fairmont Gold)

Job summary

The server is responsible for executing all aspects of food and beverage service within the Fairmont Gold Lounge to ensure high guest satisfaction. Duties include greeting guests, managing buffet and lounge setups, and maintaining cleanliness standards throughout the service area.

Job details

Company Description Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today! Job Description Fairmont Gold is a private and exclusive hotel within a hotel, dedicated to providing a consistently high-quality, personalized service designed to meet the needs and expectations of the business executive and leisure traveler. As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding food and beverage offerings make our guests feel unique and valued. Pay Rate: $24.09/hour Start Date: October Position Type: Seasonal Job Duties Include: Responsible for the execution of all aspects of food and beverage service to guests in the daily operation of the Fairmont Gold Department, ensuring the highest levels of guest satisfaction at all times Greeting guests, maximizing seating during breakfast service, and maintaining the exclusivity of the Fairmont Gold Lounge Set up buffet and lounge tables efficiently for breakfast, canapés, and other services. Communicate with Fairmont Gold Supervisors & several departments with special requests and guest preferences Ensures the highest possible revenues are generated for Fairmont Gold through promotion and control of the honour bar Perform operational tasks including: Wash and clean buffet service items; keep lounge and buffet areas clean (vacuuming, dusting, emptying trash/recycling). Perform regular deep cleaning per duty schedules. Assist guests with local information and recommendations. Work with the kitchen to serve the Fairmont Gold Lounge menu and maintain food presentation standards. Qualifications One year of experience in a buffet-service food and beverage environment Recognized commitment to guest service and exceeding guest expectations Demonstrates initiative and the ability to work with minimal supervision Physically fit to lift trays repeatedly, stand, and walk for the duration of the shift You may be required to work on holidays, weekends, overnight,s and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed. Additional Information Job Perks & Benefits: Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability) Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort! We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] Our Commitment to Diversity & Inclusion: At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates. Job-Category: Food & Beverage Job Type: Graduate Job Job Schedule: Full-Time

What you’ll do

The server is responsible for executing all aspects of food and beverage service within the Fairmont Gold Lounge to ensure high guest satisfaction. Duties include greeting guests, managing buffet and lounge setups, and maintaining cleanliness standards throughout the service area.

Requirements

Candidates must have at least one year of experience in a buffet-service food and beverage environment. The role requires physical fitness for lifting and standing, as well as the ability to work flexible shifts including holidays and weekends.

Benefits

• Subsidized onsite accommodations
• Complimentary meal per shift
• Medical insurance
• Vision insurance
• Dental insurance
• Mental health support
• Orthodontics coverage
• Fertility drugs coverage
• Gender affirmation coverage
• Defined contribution pension plan
• Employee travel program
• Mountain explorer travel program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Cleaning · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Guest Relations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food and beverage service
• Guest relations
• Buffet service
• Customer service
• Communication
• Attention to detail
• Time management
• Cleaning
• Hospitality
• Teamwork
• Customer Service
• Mental Health
• Discounts And Allowances
• Personalized Service
• Orthodontics
• Greeting Customers
• Food Plating And Presentation

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Lounge Server
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

More jobs from Accor