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Acera Insurance

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With several offices across Alberta, British Columbia, Nova Scotia, Ontario, Saskatchewan and Yukon

Insurance
501–1,000 people

About

As the largest independent, employee-controlled brokerage in Canada, Acera Insurance provides our clients with the utmost certainty in the specialized personal insurance, commercial insurance and group benefits solutions we provide. Built upon the solid foundation of several award-winning firms, Acera Insurance brings greater value, expertise and resources to individuals, families and businesses across the country. We have been serving Canadians more than 60 years, with teams and offices located from coast to coast. We are proudly owned by half of our employees, who are empowered to make local decisions and are dedicated to supporting clients in their long-term success. As a member of the Canadian Broker Network and Benefits Alliance, we have a longstanding history of upholding the independent brokerage model across Canada.

Open positions

Client Advisor, Commercial Insurance, Small Business

On-site · Brampton

The role involves managing commercial insurance renewals, negotiating terms, and identifying coverage gaps for clients. It also requires maintaining accurate documentation in agency management systems and producing insurance certificates.

Client Advisor, Commercial Insurance, Small Business

On-site · Brampton

The role involves managing commercial insurance renewals, negotiating terms, and identifying coverage gaps for clients. It also requires producing insurance certificates and maintaining accurate documentation within agency management systems.

Associate, Office Administration

On-site · Ottawa

This position provides reception and administrative support, including managing incoming calls, visitors, deliveries, and boardroom bookings. The associate also handles office opening and closing duties, processes payments, and maintains office supply inventory.

Client Advisor, Personal & Commercial Insurance

On-site · Richmond Hill

The Client Advisor manages and grows a book of personal and commercial insurance business by conducting needs assessments and facilitating policy renewals. They act as the primary point of contact for clients, collaborating with underwriters and adjusters to resolve policy issues and ensure high satisfaction.

Client Advisor, Commercial Insurance

On-site · Calgary

The Client Advisor will support the Commercial Team by preparing broking submissions, developing client proposals, and conducting MSA reviews. They are also responsible for managing day-to-day client communications, processing policy documentation, and handling premium invoicing and claims reporting.

Client Advisor, Personal Insurance

On-site · Burnaby

The role involves advising clients on home, auto, and other personal insurance policies to ensure appropriate protection. Responsibilities include processing renewals, endorsements, and new policies while delivering an exceptional client experience.

Client Advisor, Personal Insurance, Client Assist Team

On-site · Calgary

The Client Advisor will contact clients to review policies, cross-sell products, and obtain renewal dates to round out coverage. Additional duties include generating new business, facilitating policy changes, and providing claims reporting and advocacy.

Client Advisor, Personal Insurance

On-site · Penticton

This role involves advising, explaining, promoting, and selling home and personal insurance policies to ensure clients are appropriately covered. Key duties include processing policy changes, maintaining automated forms, promoting optimal coverage, collecting payments, and providing outstanding client service.

Client Advisor, Commercial Insurance

On-site · Kamloops

The Client Advisor supports Client Executives by coordinating administrative and marketing processes and executing client service plans. They are responsible for managing client communications, creating risk mitigation proposals, and educating clients on their insurance coverage.

Client Executive, Signature Insurance

On-site · Calgary

The Client Executive will manage a successful portfolio of high net-worth clients, providing excellent customer service and technical expertise. Responsibilities include day-to-day client servicing, writing new business, and participating in up-sell and cross-sell initiatives.

Client Executive, Signature Insurance

On-site · Red Deer

The Client Executive will manage a successful portfolio of high net-worth clients, providing excellent customer service and technical expertise. Responsibilities include client servicing, writing new business, and participating in up-sell and cross-sell initiatives.

Client Executive, Signature Insurance

On-site · Sylvan Lake

The Client Executive will manage a successful portfolio of high net-worth clients, providing excellent customer service and technical expertise. Responsibilities include day-to-day client servicing, writing new business, and participating in up-sell and cross-sell initiatives.

Service Associate, Commercial Insurance

On-site · Nanaimo

Provide administrative support to the commercial insurance team by processing renewals, endorsements, and certificates of insurance. Manage account receivables and ensure client expectations are met through accurate policy review and proposal preparation.

Branch Team Leader

On-site · Penticton

The Branch Team Leader aligns Autoplan, Personal, and Commercial lines through coaching and leadership to achieve growth and retention goals. They are responsible for recruitment, performance management, and maintaining high standards of internal and external client service.

Branch Leader

On-site · Prince George

The Branch Leader oversees daily operations across two locations, focusing on staff development, sales growth, and client service excellence. They are responsible for managing performance metrics, ensuring regulatory compliance, and fostering a collaborative team environment.

Associate, Financial Operations

On-site · Calgary

The Associate, Financial Operations is responsible for performing full cycle accounting tasks. They will collaborate with the Finance team to ensure the accuracy of financial reporting.

Advisor, People & Culture - Burnaby

On-site · Burnaby

The Advisor, People & Culture will serve as the primary contact for leaders and employees, providing strategic guidance and hands-on support in various HR areas. Responsibilities include recruitment, employee engagement, compliance, and conflict resolution.

Service Associate, Commercial Insurance

On-site · Calgary

This non-client facing role provides general support to commercial lines teams by reviewing and auditing policy documents for accuracy. Responsibilities include invoicing premiums, handling internal instructions, and organizing file documentation.

Associate, Office Administration

On-site · Sylvan Lake

Provide reception and administrative support, focusing on coordinating incoming calls, visitors, and deliveries. Participate in a rotation of office tasks including opening/closing duties and vendor liaison.

Payroll Specialist

On-site · Calgary

The Payroll Specialist is responsible for full-cycle payroll processing for approximately 1,300 employees in a multi-jurisdictional environment. They will ensure compliance with regulations, resolve payroll inquiries, and support year-end reporting activities.