AI

Acera Insurance

Verified Job Source

Be certain.

With several offices across Alberta, British Columbia, Nova Scotia, Ontario, Saskatchewan and Yukon

Insurance
501–1,000 people

About

As the largest independent, employee-controlled brokerage in Canada, Acera Insurance provides our clients with the utmost certainty in the specialized personal insurance, commercial insurance and group benefits solutions we provide. Built upon the solid foundation of several award-winning firms, Acera Insurance brings greater value, expertise and resources to individuals, families and businesses across the country. We have been serving Canadians more than 60 years, with teams and offices located from coast to coast. We are proudly owned by half of our employees, who are empowered to make local decisions and are dedicated to supporting clients in their long-term success. As a member of the Canadian Broker Network and Benefits Alliance, we have a longstanding history of upholding the independent brokerage model across Canada.

Open positions

Service Associate, Commercial Insurance

On-site · Richmond Hill

The Service Associate reviews and screens new insurance applications while ensuring accurate data entry into insurance portals. They also process renewals, policy changes, cancellations, and maintain strong working relationships with brokers.

Service Associate, Commercial Insurance

On-site · Calgary

This role provides internal support to commercial lines teams by auditing policy documents, managing invoicing, and organizing file documentation. It is a non-client facing position focused on maintaining accuracy and service excellence behind the scenes.

Associate, Personal Insurance

On-site · Fort McMurray

The associate provides support to the personal lines team by managing payment follow-ups, producing documentation, and handling claims. They are also responsible for preparing quotes and renewal emails while interacting with underwriters.

Service Associate, Personal Insurance

On-site

The Service Associate reviews and screens new insurance applications while ensuring accurate data entry into insurance portals. They also process renewals, policy changes, cancellations, and maintain strong working relationships with brokers.

Team Lead, Auto Insurance

On-site · Kelowna

The Team Lead will manage branch operations, lead a team of auto insurance professionals, and drive revenue growth through effective sales strategies. They are responsible for coaching staff, maintaining high standards of client service, and ensuring compliance with industry standards.

Client Advisor, Personal Insurance

On-site · Ottawa

The Client Advisor manages and grows a personal insurance book of business by servicing client needs and handling policy renewals. Key duties include conducting needs assessments, processing policy changes, and collaborating with underwriters and adjusters.

Client Advisor, Personal Insurance

On-site · Edmonton

The Client Advisor, Personal Insurance, is responsible for servicing the needs of personal insurance clientele while managing and growing a specific book of business. Key duties include reviewing policy renewals, generating new business, cross-selling products, facilitating policy changes, and handling claims reporting and advocacy.

Client Advisor, Commercial Insurance, Small Business

On-site · Ottawa

The Client Advisor is responsible for managing commercial insurance renewals, including negotiating terms and identifying coverage gaps for clients. They also maintain accurate documentation in agency management systems and provide ongoing service support to clients and team members.

Client Advisor, Commercial Insurance, Small Business

On-site · Ottawa

The Client Advisor is responsible for managing commercial insurance renewals, including negotiating terms and identifying coverage gaps for clients. They also maintain accurate documentation in agency management systems and provide ongoing service to support client needs.

Associate, Signature Insurance

On-site · Kelowna

The Associate is responsible for managing administrative workflows, including account reconciliations, policy documentation reviews, and identifying coverage gaps. They also support the Signature Insurance team by investigating accounting anomalies and coordinating with brokers and underwriters.

Client Advisor, Personal Insurance - Sylvan Lake

On-site · Sylvan Lake

The Client Advisor is responsible for servicing personal insurance clients and managing the growth of a specific book of business. Key duties include reviewing policy renewals, generating new business, facilitating policy changes, and providing claims advocacy.

Client Executive, Signature Insurance

On-site · Edmonton

The Client Executive is responsible for managing a portfolio of high net-worth clients by providing excellent service and technical expertise. They will also focus on writing new business and participating in up-sell and cross-sell initiatives.

Client Advisor, Commercial Insurance, Aviation

On-site · Ajax

Responsible for retaining a book of business and servicing commercial insurance policies specifically for aviation clients. This includes managing renewals, identifying coverage gaps, and maintaining strong relationships with insurers and clients.

Client Advisor, Signature Insurance

On-site · Burnaby

The Client Advisor supports the Signature Client Executive team by managing administrative workflows, processing policy changes, and handling renewal documentation. They are also responsible for monitoring claim statuses, communicating with underwriters, and providing high-quality service to clients.

Client Advisor, Commercial Insurance, Aviation

On-site · Ajax

The Client Advisor is responsible for retaining a book of business and servicing commercial insurance policies specifically for aviation clients. Key tasks include managing renewals, negotiating terms, identifying coverage gaps, and maintaining strong relationships with clients and carriers.

Client Executive, Commercial Insurance

On-site · Sylvan Lake

The Client Executive manages a book of commercial accounts and is responsible for growing that book. Success in this role relies on forming strong relationships with clients and providing sound advice on coverage.

Client Advisor, Commercial Insurance

On-site · Kamloops

The Client Advisor assists Client Executives by managing administrative and marketing processes while maintaining strong client relationships. They are responsible for creating service plans, preparing insurance proposals, and educating clients on business risks.

Branch Manager - Ponoka

On-site · Fort McMurray

The Branch Manager will lead daily branch operations while managing and growing a portfolio of general insurance clients. They are responsible for fostering a collaborative team environment, achieving business growth objectives, and delivering expert insurance advice.

Client Advisor, Personal & Commercial Insurance

On-site · Richmond Hill

The Client Advisor manages and grows a book of personal and commercial insurance business by conducting needs assessments and facilitating policy renewals. They act as the primary point of contact for clients, collaborating with underwriters and adjusters to resolve policy issues and ensure high satisfaction.

Client Advisor, Commercial Insurance

On-site · Calgary

The Client Advisor will support the Commercial Team by preparing broking submissions, developing client proposals, and conducting MSA reviews. They are also responsible for managing day-to-day client communications, processing policy documentation, and handling premium invoicing and claims reporting.