Learning & Development Specialist

Job summary

Coordinate learning requests and training initiatives, administer courses and records in the LMS, and support learners and internal stakeholders. Contribute to LMS enhancements and upgrades, process documentation, change management, and ongoing learning projects and programs.

Job details

Our client is seeking a proactive and detail-oriented Learning & Development Specialist to join their team for a 6-month contract. This is an exciting opportunity for someone who enjoys working with people, technology, and processes to help deliver effective learning experiences across a large organization. You'll play an important role in managing learning requests, coordinating training initiatives, supporting a Learning Management System (LMS), and contributing to system enhancements and process improvements. Key Responsibilities Coordinate incoming learning and training requests, working with internal stakeholders to understand their needs and identify appropriate solutions. Support course administration within the Learning Management System, including course setup, data entry, testing, and maintaining accurate learning records. Collaborate with internal teams and subject matter experts to support the development and implementation of learning programs. Provide responsive support to internal learners and stakeholders, troubleshooting inquiries and resolving issues. Maintain and improve process documentation, internal standards, and learning administration workflows. Assist with system enhancements, testing new functionality, and identifying opportunities to improve the learner experience. Support change management initiatives, including an upcoming LMS upgrade. Participate in learning projects, coordinating activities, tracking requests, and ensuring timely follow-up. Support learning recognition programs and other ongoing operational initiatives. Contribute ideas and improvements to help streamline processes and improve system efficiency. Qualifications Approximately 3+ years of experience in LMS administration, training coordination, learning operations, HR, project coordination, or a related field. Strong organizational skills with the ability to manage multiple priorities in a busy environment. Excellent written and verbal communication skills, particularly when working with internal stakeholders. Strong customer service mindset with the ability to ask thoughtful questions, understand needs, and find solutions. Comfortable working with technology, learning new systems, and troubleshooting routine issues. Strong attention to detail, particularly when managing data, documentation, and processes. Resourceful, adaptable, and able to work independently while contributing to a collaborative team. Proficiency with Microsoft Office applications. Nice to Have Experience with a Learning Management System such as Cornerstone, Workday Learning, or SAP SuccessFactors. Exposure to Learning & Development, adult learning, or training administration. Experience with ServiceNow or another ticketing system. Experience supporting system implementations, process improvements, or change management initiatives. At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

What you’ll do

Coordinate learning requests and training initiatives, administer courses and records in the LMS, and support learners and internal stakeholders. Contribute to LMS enhancements and upgrades, process documentation, change management, and ongoing learning projects and programs.

Requirements

Approximately three or more years of experience in LMS administration, training coordination, learning operations, HR, project coordination, or a related field is sought. Candidates should have strong organizational, communication, customer service, technology, and problem-solving skills, attention to detail, and proficiency with Microsoft Office.

Listed skills

• Project Coordination · Preferred
• Customer service · Preferred
• Change Management · Preferred
• Attention to detail · Preferred
• Troubleshooting · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Learning Management System Administration
• Training Coordination
• Learning Operations
• Stakeholder Communication
• Customer Service
• Course Administration
• Data Entry
• Troubleshooting
• Process Documentation
• Process Improvement
• Change Management
• Project Coordination
• Attention To Detail
• Microsoft Office

Job areas

• Human Resources
• Education
• Administrative
• Technology
• Customer Service & Support

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