FileNet IER Developer

Job summary

Lead the design, development, and implementation of customized IER integrations, including critical legal hold and data purge functionality, from architecture through delivery. Provide QA and defect-resolution support, build team capability through mentoring and knowledge sharing, and maintain comprehensive technical and implementation documentation.

Job details

Role: FileNet IER Developer Location: Toronto - Hybrid Contract Role Job Description: We are seeking an experienced Subject Matter Expert (SME) for the IER module to lead the design, development, and implementation of customized integrations aligned with business requirements. The role involves ownership of critical functionalities related to legal holds and data purge, ensuring compliance and operational efficiency. The candidate will be responsible for driving end-to-end solution delivery, including architecture design, system integration, and implementation. They will also provide QA support through defect triage, root cause analysis, and resolution to maintain high-quality deliverables. Additionally, the role requires enabling team capability by cross-skilling members on IER functionalities and promoting knowledge sharing. The candidate will develop and maintain comprehensive documentation covering system design, procedures, infrastructure, and implementation guidelines. Top 3 Required Skills: Strong expertise in IER module (Subject Matter Expert level) Experience in legal hold and data purge implementations Hands-on experience in system design, integration, and implementation Top 3 Preferred Skills: Experience with QA support, defect triage, and issue resolution Strong documentation and technical writing skills Ability to mentor and cross-skill team members Education Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field

What you’ll do

Lead the design, development, and implementation of customized IER integrations, including critical legal hold and data purge functionality, from architecture through delivery. Provide QA and defect-resolution support, build team capability through mentoring and knowledge sharing, and maintain comprehensive technical and implementation documentation.

Requirements

Requires subject matter expertise in the IER module, experience implementing legal holds and data purges, and hands-on capability in system design, integration, and implementation. Preferred qualifications include QA and defect-resolution experience, strong technical writing, and the ability to mentor and cross-skill team members; a bachelor's degree in a related field is required.

Listed skills

• Technical Documentation · Preferred
• Quality assurance · Preferred
• Root Cause Analysis · Preferred
• issue resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• IBM FileNet IER
• Legal Hold Implementations
• Data Purge Implementations
• System Design
• System Integration
• Solution Architecture
• Implementation
• Quality Assurance
• Defect Triage
• Root Cause Analysis
• Issue Resolution
• Technical Documentation
• Technical Writing
• Mentoring
• Cross-Skilling
• Knowledge Sharing

Job areas

• Technology
• Software
• Consulting
• Legal

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