Chef Manager - Hotel & Conference Centre

Job summary

Oversee daily hotel food service and catering operations, including guest meals, meetings, and public events, while leading a unionized team of cooks and dishwashers. Manage operational standards, staffing, forecasts, costs, inventory, customer service, employee development, and equipment maintenance.

Job details

Job Description Aramark is recruiting a skilled Chef Manager to support the Executive Chef at our culinary operations for the Donald Gordon Hotel and Conference Centre located on Queen's University campus in Kingston, Ontario. Reporting to the Executive Chef, the Chef Manager is responsible for overseeing the day-to-day food service and catering operations. This role includes planning, organizing, directing, controlling, and evaluating all aspects of the operation, while providing strong leadership and guidance to a team of food service associates. Every day, we're finding new ways to positively impact your industry. Our portfolio of brands was specifically developed to address the needs of your guests and your organization. Aramark's services focus on enhancing productivity, creating an engaging environment, and promoting healthy living. Business and Government - Aramark Job Responsibilities Ensure the smooth day-to-day operation, with flexibility to support front-line duties as needed for hotel guest meals, meetings and public catering functions such as weddings, conferences, etc. Manage and direct a unionized team of up to 6 cooks and dishwashers Implements and lead compliance on all Aramark operating standards, legislated standards, including company policies and procedures, Health and Safety Standards and Safe Food Handling Develop operational forecasts for each period and analyze variances in costs and operational activities Overseeing staff scheduling, monitor daily labour metrics Manage inventory controls, including food, labour and direct costs Support monthly inventory processes and reporting Ensure delivery of high quality, courteous service to all customers Collaborate with the team on recruitment, staffing, labour management, progressive discipline and training and HR policy administration Assist in disciplinary action alongside the Executive Chef and Human Resources Develops and motivates staff to attain proper standards of performance Monitor equipment repair and maintenance Qualifications Minimum 3-5 years' experience in a comparable role within a high quality food service environment A culinary degree or diploma is required Experience managing in a unionized environment is an asset Proficient in computerized systems, including spreadsheet and word processing applications. Self-motivated with strong interpersonal and communication skills Excellent organizational and time management abilities Demonstrates a positive attitude with a strong customer service orientation Flexible and available to work evenings and weekends as required Effective verbal and written communication skills What We Offer You Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being. Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more because your health matters. Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark helping you grow your retirement savings faster. Well-Being Support: Access Aramark's Employee Assistance Program for confidential resources and support for you and your family whenever you need it. Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another. Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies. Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations. Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all. Education Trade School About Aramark At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world. You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.?

What you’ll do

Oversee daily hotel food service and catering operations, including guest meals, meetings, and public events, while leading a unionized team of cooks and dishwashers. Manage operational standards, staffing, forecasts, costs, inventory, customer service, employee development, and equipment maintenance.

Requirements

Requires 3–5 years of experience in a comparable role in a high-quality food service environment and a culinary degree or diploma. Candidates should have strong communication, organizational, and customer service skills; unionized-environment experience and proficiency with spreadsheets and word processing are assets.

Benefits

• Paid Vacation • Personal Days • Health Benefits • Dental Coverage • Prescription Coverage • Vision Coverage • Massage Therapy Coverage • Pension Plan With Employer Matching • Employee Assistance Program • Employee Resource Groups • Educational Assistance • Scholarships • Career Development Opportunities • Safe and Supportive Workplace

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Inventory Control · Preferred
• Food safety · Preferred
• Communication · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food Service Operations
• Catering Operations
• Team Leadership
• Unionized Workforce Management
• Operational Planning
• Cost Analysis
• Budget Forecasting
• Staff Scheduling
• Labour Management
• Inventory Control
• Food Safety
• Health and Safety Compliance
• Recruitment
• Staff Training
• Customer Service
• Communication

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Human Resources
• Customer Service & Support