Administrative Assistant

Job summary

Support the firm's daily operations by greeting clients, managing calls and emails, coordinating tax returns and documentation, and completing clerical tasks such as filing, data entry, and record maintenance. Prepare client correspondence and deliverables, assist with accounts receivable and tax return filing, and maintain professional, accurate, and confidential communications.

Job details

We are looking for a dependable and detail-oriented Administrative Assistant to join our growing team. This is an opportunity to become an integral part of a professional, collaborative environment where organization, initiative, and a commitment to doing things well are highly valued. If you take pride in your work, enjoy keeping things organized, and bring a positive attitude to your day, we would love to hear from you. Company Description Arbutus Chartered Professional Accountants (Arbutus CPA) provides thoughtful, proactive accounting and tax services for business owners, professionals, individuals and families. The firm focuses on more than year-end compliance, supporting clients with strategic planning, efficient structuring, and informed financial decision-making. Services range from corporate tax and bookkeeping to advisory and estate planning, all aimed at building a strong foundation for long-term growth. In partnership with Arbutus Wealth, the team offers integrated tax and wealth planning under one roof, giving clients a coordinated and comprehensive financial perspective. Role Description The Administrative Assistant is a full-time, on-site role based in Vancouver, BC, supporting the smooth day-to-day operations of Arbutus CPA. This role includes greeting clients, managing incoming calls and emails, and coordinating a variety of tax returns and other documentation. The Administrative Assistant will handle clerical tasks such as filing, data entry, document preparation, and maintaining organized records and office supplies. They will assist with preparing client correspondence and deliverables, assisting with accounts receivables, filing a variety of tax returns, and other tasks as needed. The role requires consistent, professional communication with clients and colleagues and a strong commitment to accuracy, confidentiality, and service quality. Salary range: $55,000–$65,000 annually, based on experience and qualifications. Qualifications Reliable clerical skills, including data entry, file management, document formatting, and record keeping. Professional phone etiquette and communication skills for interacting with clients and team members in person, by phone, and via email. High attention to detail, strong organizational abilities, and the capacity to manage multiple tasks and changing priorities. Customer service mindset with a respectful, inclusive, and professional approach to all client and team interactions. Strong IT skills, proficiency in basic office software (e.g. Word, Excel, Outlook) and ability to learn to use new programs. Experience in a professional services or office environment is an asset, 1 year or more at an accounting firm is preferred. Bachelor's degree, or additional education in office administration or a related field is preferred. This role offers the opportunity to make a meaningful contribution to the operations of the firm while building your experience in the accounting and professional services industry. Candidates are asked to submit a resume and cover letter to the attention of Caitlyn Angelo. If this sounds like the right opportunity for you, we encourage you to apply.

What you’ll do

Support the firm's daily operations by greeting clients, managing calls and emails, coordinating tax returns and documentation, and completing clerical tasks such as filing, data entry, and record maintenance. Prepare client correspondence and deliverables, assist with accounts receivable and tax return filing, and maintain professional, accurate, and confidential communications.

Requirements

Candidates should have reliable clerical and IT skills, strong organization and attention to detail, and professional communication and customer service abilities. Experience in a professional office is an asset, at least one year at an accounting firm is preferred, and a bachelor's degree or additional education in office administration or a related field is preferred.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• record keeping · Preferred
• Accounts receivable · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Entry
• File Management
• Document Formatting
• Record Keeping
• Professional Communication
• Phone Etiquette
• Attention to Detail
• Organization
• Multitasking
• Customer Service
• Confidentiality
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Tax Return Filing
• Accounts Receivable

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support