Manager, Software Engineering (Service Cloud)
- Vancouver, BC
- Hybrid
- Posted Jun 23, 2026
- 1 position
$107,000–$141,000 / year
Opens an external site
- Employment type
- Full-time
- Experience level
- Lead · 10+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Lead a high-performing engineering team to enhance Guest Services and After-Sales Support operations within the Salesforce ecosystem. Provide technical direction, mentor engineers, and collaborate with product managers to align development with business objectives.
Job details
Lead a high-performing engineering team to enhance Guest Services and After-Sales Support operations within the Salesforce ecosystem. Provide technical direction, mentor engineers, and collaborate with product managers to align development with business objectives. Requires 8+ years of Salesforce development experience in Agile environments and a track record of delivering 5+ large-scale implementations. Must possess deep expertise in Apex, LWC, Data Cloud, and integration patterns across enterprise systems.
What you’ll do
Lead a high-performing engineering team to enhance Guest Services and After-Sales Support operations within the Salesforce ecosystem. Provide technical direction, mentor engineers, and collaborate with product managers to align development with business objectives.
Requirements
Requires 8+ years of Salesforce development experience in Agile environments and a track record of delivering 5+ large-scale implementations. Must possess deep expertise in Apex, LWC, Data Cloud, and integration patterns across enterprise systems.
Benefits
- Extended Health Coverage
- Dental Coverage
- Vision Coverage
- Mental Health Support
- Fertility Benefits
- Gender-affirming Care
- Employee Assistance Program (EAP)
- RRSP Matching
- Annual Incentive Plan
- Employee Stock Purchase Program (ESPP)
- Paid Time Off
- Wellness Time
- No Wasted Day Program
- Parental Leave Top-up
- Professional Development Opportunities
- Employee Discounts
- Pro Deals
Listed skills
- CI/CD · Preferred
- Stakeholder Management · Preferred
- Apex · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Salesforce Service Cloud
- Salesforce Experience Cloud
- Salesforce Commerce Cloud
- Salesforce Loyalty Cloud
- Apex
- Lightning Web Components (LWC)
- Salesforce Flows
- Data Cloud
- Agentforce
- API Integration
- Agile Methodology
- DevOps
- CI/CD
- Technical Leadership
- Software Architecture
- Stakeholder Management
Job areas
- Software
- Technology
- Management & Leadership
- Engineering
- Customer Service & Support
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