Receptionist

Job summary

The receptionist is responsible for managing incoming calls, greeting visitors, and maintaining the lobby area. They also provide administrative support, manage conference room calendars, and assist with mail handling.

Job details

Associa BC is looking for a full-time, permanent Receptionist who is well-spoken, customer service–oriented, and able to multitask in a fast-paced environment. The primary responsibility of this role is to professionally manage all incoming calls and greet walk-in clients in a friendly and welcoming manner while supporting general office operations. Duties Professionally greet and direct all visitors. Professionally answer the phone and direct all calls accordingly. Assist with special administrative projects. Manage conference room calendars. Screen incoming general messages within email and phone mail systems and distribute accordingly. Assist with mail handling per client and company policies. Ensure that lobby area is kept neat and clean at all times. Other duties as assigned. Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) Interpretation and completion of verbal and/or written instructions at a proficient level. Knowledge of general office equipment (copier, phone systems, etc.). Knowledge of company policies, procedures, and forms. Confidentiality and discretion in the performance of all duties Time management and time critical prioritization skills. 37.5 hour work week Salary range $36,000 - $38,000 per year Paid vacation Paid Personal time off Paid Sick days Two additional paid Statutory holidays Extended Health and Dental coverage, funded by employer Benefits Plus program for wellness Opportunity for career growth as we offer learning opportunities and we prefer to promote from within A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!

What you’ll do

The receptionist is responsible for managing incoming calls, greeting visitors, and maintaining the lobby area. They also provide administrative support, manage conference room calendars, and assist with mail handling.

Requirements

Candidates must be proficient in Microsoft Office products and possess strong professional communication and customer service skills. The role requires the ability to multitask, prioritize time-sensitive tasks, and maintain confidentiality.

Benefits

• Paid vacation
• Paid personal time off
• Paid sick days
• Statutory holidays
• Extended health coverage
• Dental coverage
• Wellness program
• Career growth opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Administrative Support · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• Prioritization · Preferred
• Data entry · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Multitasking
• Microsoft Office
• Communication skills
• Time management
• Administrative support
• Phone etiquette
• Data entry
• Office equipment operation
• Professionalism
• Confidentiality
• Prioritization
• Office Equipment
• Time Off Management
• Microsoft Excel
• Business Correspondence
• Customer Service
• Grammar
• Microsoft Outlook
• Operations
• Punctuation and Capitalization
• Time Management

Job areas

• Administrative
• Customer Service & Support
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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